13 Sep
|
Move Right Physio and Allied Health
|
Queensland
13 Sep
Move Right Physio and Allied Health
Queensland
Move Right Physio & Allied Health is looking for an organised, friendly and proactive Administration Assistant to join our team at our Dakabin clinic.
This isn't a role where you'll be expected to run an entire clinic by yourself. You'll work alongside our onsite administration team, Physiotherapists and Clinic Manager, with additional support from our Virtual Administration Assistant, who helps manage a range of behind-the-scenes administrative tasks.
We're looking for someone who enjoys people, keeps things organised and can help create a welcoming, professional and fun environment for our clients and team.
Move Right is a clinician-led Physiotherapy practice providing both clinic and mobile services across North Brisbane and Moreton Bay, supporting private, Medicare, Workcover, CTP and NDIS clients.
What You'll Be Doing
Your role will include:
Welcoming clients and managing the front reception area
Answering phone calls, emails and client enquiries
Booking, rescheduling and managing appointments
Supporting clinicians with rebooking and forward-booking strategies
Managing client intake forms, referrals, consent forms and clinical paperwork
Processing payments and private health claims
Assisting with Medicare, Workcover, CTP and NDIS administration
Maintaining accurate client information within Nookal
Scanning and uploading referrals, reports and other documents
Communicating with GPs, insurers, Support Coordinators and other stakeholders
Supporting case and funding audits
Following up outstanding paperwork and administrative actions
Supporting clinicians with diary management
Helping maintain an organised, professional and welcoming clinic
Working closely with our Virtual Administration Assistant and wider administration team
General administration and day-to-day clinic support
Why Join Move Right?
$30–$35 per hour + superannuation
Virtual Assistant support to help with administrative workload
Onsite administration support – you're not running reception completely alone
Established systems and workflows rather than being expected to figure everything out yourself
Growing allied health business with opportunities for the role to develop
Genuine input into improving clinic systems and processes
Professional environment without needing to be overly corporate
Our Dakabin clinic operates alongside Move Right's mobile Physiotherapy service, so the administration role supports a broader service than a traditional front-desk-only private practice.
About You
You don't necessarily need years of healthcare administration experience. We're more interested in finding someone who is reliable, organised, personable and willing to learn.
You'll ideally be someone who:
Is warm, friendly and confident speaking with clients
Has strong organisation and attention to detail
Communicates clearly and professionally
Is comfortable answering phones and managing competing priorities
Takes ownership of tasks and follows things through
Is confident using computers and learning new systems
Enjoys working as part of a team
Can have a laugh while still maintaining a professional healthcare environment
Is comfortable asking questions when unsure
Treats clients and colleagues with respect
Doesn't contribute to gossip, cliques or unnecessary workplace drama
Values feedback and wants to improve
Can recognise when something needs to be escalated rather than trying to solve everything alone
Experience in Physiotherapy, allied health, medical reception, Nookal, Medicare, Workcover, NDIS or private health would be highly regarded, but isn't essential for the right person.
Our Culture
Our philosophy across Move Right is pretty simple:
Deliver great healthcare. Keep learning. Support one another. Build careers that are enjoyable and sustainable.
That's the same culture we promote in our current clinical recruitment. We're a growing, clinician-led business, but we don't want growth to mean becoming overly corporate.
We also believe a good culture requires professional standards. We want people to raise concerns appropriately, communicate directly and respectfully, and contribute to a workplace without gossip, cliques or people being undermined behind their backs.
Our administration team is an significant part of the clinical service- not an afterthought.
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📌 Administration Assistant (Queensland)
🏢 Move Right Physio and Allied Health
📍 Queensland