- Own the account-level plan and roadmap, aligning the agency's services to each client's objectives, e-commerce goals and KPIs
- Act as the agency point of contact for clients, building trust through proactive communication and value-driven insights
- Translate client requests and commercial goals into clear, actionable briefs for specialist teams
- Guide, brief and pressure-test plans across agency disciplines
- Oversee end-to-end delivery across accounts, coordinating specialist teams so work is briefed, on time and to scope
- Take ownership of account revenue and retention targets, working with discipline leads on recommendations to grow accounts
- Prepare and present regular weekly and monthly reports summarising progress, insights and takeaways
- Proactively identify barriers to growth, including website UX, checkout flow, offer competitiveness and creative fatigue
- Track account budgets and progress against agreed KPIs and commercial goals
- Collaborate with creative, strategy and specialist teams to ensure outputs meet the brief and client objectives

Requirements

- 3+ years in account management and performance marketing, digital advertising, or a similar role within a digital agency
- Strong track record of managing successful digital advertising campaigns across Google Ads, Meta Ads, TikTok Ads, and Pinterest Ads
- Solid analytical skills to extract insights and optimise campaign performance
- Excellent communication, presentation,



and client management skills, with experience engaging senior stakeholders
- Critical and creative thinking with problem-solving skills
- Comfortable juggling multiple accounts in a fast-paced environment
- Strong understanding of the e-commerce landscape and performance strategies
- Alignment with core company values
- Relevant certifications (Google Ads, Meta Blueprint) are a plus but not essential

Core Competencies

Demonstrates expertise in account management and performance marketing, with a strong focus on digital advertising strategies and e-commerce objectives. Capable of delivering actionable insights and managing multiple accounts while ensuring alignment with client goals and KPIs.

Highest-signal resume keywords

- Account Management
- Digital Advertising Campaigns
- Analytical Skills
- Client Management
- E-Commerce Strategies

ATS Optimization Keywords

Hard Skills

- Google Ads
- Meta Ads
- TikTok Ads
- Pinterest Ads
- Campaign Performance Optimization
- Budget Tracking
- KPI Management
- Actionable Briefs
- Proactive Communication
- Performance Marketing

Soft Skills

- Excellent Communication
- Presentation Skills
- Critical Thinking
- Creative Problem-Solving
- Time Management

Certifications & Qualifications

- Google Ads
- Meta Blueprint

Industry Keywords

- E-Commerce
- Digital Agency
- Account Revenue
- Client Objectives
- Stakeholder Engagement

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📌 Account Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales