To ensure the accurate and timely processing of customer orders (both online and wholesale), manage outbound shipping logistics, maintain stock integrity, and support the production/packaging of value-added products. This role is critical in ensuring customer satisfaction through efficient picking, packing, and dispatching procedures.

Key responsibilities

- Monitor designated email inboxes regularly throughout the day to identify and download incoming online sales orders
- Accurately locate and pick items from the warehouse shelves according to order details
- Prepare products for transit by selecting appropriate packaging materials to ensure items arrive undamaged
- Ensure all parcels are correctly labeled with customer shipping details and handling instructions
- Segregate parcels based on shipping method (Standard Post, Express, Courier) for collection or drop-off
- Manually enter order details into various carrier portals/shipping systems (Australia Post, FedEx, Team Global Express, Aramex, Morgans Transport)
- Assemble specific product lines including filling castor oil packs, bottling oils, and hand-wrapping products
- Apply correct labels to finished products and apply over-labels to existing stock as required
- Maintain a clean, organized, and safe work environment and report any damaged stock or safety hazards to management




- Assist with general warehouse tidiness including breaking down cardboard for recycling and organizing pallets

About you

- High level of accuracy in order picking, data entry, and stock counting
- Comfortable navigating email inboxes, entering data into web portals, and updating Excel/Google Sheets
- Ability to stand for extended periods, lift and carry parcels/boxes, and perform repetitive tasks
- Ability to prioritize tasks, especially balancing immediate shipping tasks with ongoing production work
- Punctuality and strong work ethic, particularly during peak sales periods
- Previous experience in a warehouse, pick-pack, or production workplace is preferred but not essential
- A current Driver's License and/or Forklift License may be advantageous

About us

Grasses of Life is a health and wellness company committed to providing premium-quality superfoods, supplements, and wholefood nutritional products. Our mission is to support optimal health through natural, sustainably sourced ingredients. As part of our warehouse team, you will help ensure our products are stored, packed, and dispatched with accuracy, integrity and care.

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Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- Which of the following forklift licences do you have?

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📌 Warehouse & Fullfillment Officer (Sunshine Coast Regional)
🏢 Grasses of Life
📍 Sunshine Coast Regional