Salesforce Marketing Cloud Administrator

Australian Citizenship is mandatory

This is a hands‑on role suited to someone with strong experience across Marketing Cloud administration, marketing automation, data management and campaign execution , who can work across both the technical and operational sides of the platform.

Responsibilities:

- Administer and maintain the Salesforce Marketing Cloud environment, including data management and cleansing
- Create and execute email marketing campaigns, including segmentation, list management and A/B testing
- Develop and implement marketing automation workflows and customer journeys
- Design and manage Data Extensions and associated data structures
- Support integrations between Salesforce Marketing Cloud and Salesforce Sales/Service Cloud
- Work with Salesforce CRM campaigns and understand how these operate across Marketing Cloud and the wider Salesforce platform
- Monitor campaign performance, analyse results and provide actionable insights
- Maintain documentation covering Marketing Cloud configuration and operational processes




- Collaborate with technical and business stakeholders to ensure Marketing Cloud integrates effectively with other systems and processes
- Provide end‑user support, troubleshooting and training
- Stay across new Salesforce Marketing Cloud functionality and identify opportunities for platform improvements

We're looking for someone who can demonstrate:

- 1–3 years' experience in Salesforce Marketing Cloud administration and implementation
- Strong experience across email marketing, marketing automation and data management
- A solid understanding of CRM processes and Salesforce
- Hands‑on capability with SQL, AMPscript and HTML/CSS
- Robust analytical skills and the ability to turn campaign data into meaningful insights
- Salesforce Marketing Cloud certification
- Experience working with Salesforce Sales Cloud or Service Cloud would be highly regarded
- Experience integrating external data sources with Marketing Cloud is desirable

A relevant degree in Marketing, Business, IT or a related discipline is also desirable.

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📌 Salesforce Marketing Cloud Administrator (Sydney)
🏢 BLACKROC Recruitment
📍 Sydney