Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired. We're a proud family owned, Australian business who have been growing year on year with even bigger goals ahead! With a strong and expanding footprint, we’re driven to make a genuine difference through the impact we have and the positive energy we bring. That’s how we Share the Chi!

What You’ll Be Doing

- Lead from the front and deliver Yo-Chi's signature guest experience.
- Support the Venue Manager with daily operations and venue performance.
- Train, coach and motivate a high performing, engaged team.
- Champion a positive, inclusive and values led culture.
- Manage KPIs including Labour and COGs.
- Ensure food safety, cleanliness, and presentation standards are always met.
- Drive operational excellence and set the standard for the venue
- Inspire a high energy environment for both the team and our guests.

Who we’re looking for:

- Proven leadership experience in hospitality or retail (QSR experience highly regarded).
- A passion for building team culture and developing people.
- Strong operational and commercial acumen.




- Confidence working in fast paced environments.
- Resilience, adaptability, and a hands on approach.
- A genuine love for guest experience.
- Motivation to grow your career with an expanding brand.
- Thrive in a high energy environment.

Why Yo-Chi? What’s in it for you:

- Booming brand energy - Join one of Australia’s fastest growing brands in a high foot traffic, vibrant venue.
- Market-competitive salary, perks + rewards - Enjoy free Yo-Chi every shift, generous discounts off shift, team rewards, and opportunities to win BIG!
- Give back together - enjoy 2 paid volunteer days each year to make a difference with your peers.
- Balance + flexibility - Rotating rosters across day and night shifts, plus one full weekend off every month!
- Incredible culture - Fun is part of the job at Yo-Chi! Expect team events, great people, and a supportive leadership team that genuinely invests in you.
- Career acceleration - We’re growing our leaders as fast as we’re growing our venues. Are you ready?

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📌 Assistant Venue Manager (Melbourne)
🏢 Yo-Chi Frozen Yogurt
📍 Melbourne