Griffith University's Brisbane South campus seeks a Service Centre Support Officer to provide first-line information and assistance across services for staff and students. You'll handle inquiries via phone, chat, digital, and in person, resolving or escalating with empathy and clarity.
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The role includes maintaining records in the service management system, contributing to process improvements, and adhering to university policies including health and safety.
📌 Hybrid Service Centre Advisor - Frontline Support (Queensland)
🏢 Griffith University
📍 Queensland
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