Job Description

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- Lead national facilities services across cleaning, waste, HVAC, fire and electrical
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- Own vendor performance and modernise how services are delivered across Lifeblood
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- Permanent role with hybrid working. Salary between 130-140k base + superannuation
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About the role

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We're looking for a Facilities Maintenance Specialist to deliver facilities maintenance services across Lifeblood's donor centres and processing centres, with a strong focus on vendor management, contract performance and service improvement. The role has a particular focus on soft services (cleaning, waste, pest), while also supporting and growing capability across hard services (HVAC, fire and electrical).

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This is a hands‐on, operational role where you'll balance day‐to‐day service delivery with longer‐term process improvement; helping our stakeholders have great experiences with more consistent, scalable and effective systems.

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Key Responsibilities:

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- Manage national facilities maintenance contracts and vendors, ensuring KPIs are met and services are delivered consistently
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- Oversee service delivery across donor centres and processing sites nationally
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- Manage vendor contracts and lead their performance reviews, reporting and governance (monthly/quarterly cadence)
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- Engage in tender activities for renewal of existing contracts or establishment of new contracts
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- Act as a key escalation point for service issues, disputes and operational challenges
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- Partner with stakeholders across the business to ensure safe, compliant and fit‐for‐purpose facilities services
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- Identify and implement process improvements to modernise facilities management practices
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- Ensure compliance with quality, safety and regulatory requirements, including audit readiness
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Sound interesting? Here's what we're looking for:

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- Experience in facilities, asset or contract management across multi‐site environments
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- Robust background managing soft services (cleaning, waste, pest),



with exposure to or interest in hard services (HVAC, fire, electrical)
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- Proven experience managing vendors and complex national contracts
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- Ability to influence and engage stakeholders across a broad, complex organisation
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- Experience leading procurement, tendering and contract lifecycle activities
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- Strong analytical capability with experience reviewing performance, reporting and driving improvements
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- Comfortable working in environments undergoing change and transformation
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- Strong communication, negotiation and stakeholder management skills
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We place our employee's well‐being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one ofAustralia's menopause-friendly organisations, we celebrate diversity and support all our people.

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In addition to being a part of an organisation that is the heartbeat of the Nation, you will have access to the following:

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- Ability topurchaseadditionalannual leave
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- Access to salary packaging withan optionto package up to $15,900 for living expenses and $2,650 for meals and entertainment
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- 14 weeks paid parental leave - no waiting period for either parent
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- Our dedicated employeeassistanceprogram - Sonder that you can access 24/7 from an app on your phone
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- Plus, many more!
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Is Lifeblood your reason? Apply NOW!

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We're proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You'll hear from us once your application has been reviewed.

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In the mean time if you have questions about this role, or need support or adjustments during any stage of the recruitment process, please contact us [email protected]. Our AI careers assistant can help with common questions and connect you with our Talent Acquisition team if required.

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Please note: applications sent directly to this email address cannot be accepted

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This vacancy is being managed directly by Lifeblood's Talent Acquisition team. We won't accept candidates from external recruitment agencies on this occasion.

📌 Facilities Maintenance Manager (Victoria)
🏢 Australian Red Cross Lifeblood
📍 Victoria