Capgemini Australia is seeking an experienced delivery manager to own end-to-end service delivery for a portfolio of business and operational technology. You will lead multidisciplinary teams and vendors to meet SLAs, KPI targets, and customer satisfaction.
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With 10+ years in IT service delivery, you will govern ITIL processes, manage major incidents and escalations, and drive continuous improvement, automation, and governance across mining and industrial environments.
📌 Strategic Service Delivery Lead: ITIL & OT (Perth)
🏢 Capgemini
📍 Perth
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