Job Description

Account Manager – Strata/Property Industry Compliance & Reporting

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- Brisbane / Sydney / Melbourne
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- Full-time, with part-time opportunities available
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- $80,000–$120,000 FTE package, including car allowance, plus results-based bonus
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Are you a confident relationship builder who knows how to turn good conversations into business?

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We're looking for an experienced Business Development or Account Management qualified to strengthen existing client relationships, reconnect with inactive clients and uncover new opportunities within an established market.

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This isn't a high-volume cold-calling role. We already know who our clients are, and 99% of the organisations in our database have used our services at some point.

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Your job is to understand what clients need, remind them why they enjoyed working with us and confidently ask for the next opportunity.

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Strong relationships matter. Strong relationships that produce results are even better.

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About Us

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Solutions IE is a national leader in property compliance reporting, primarily for strata buildings.

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Headquartered in Brisbane, we have built a strong reputation for consistent, high-quality service over more than 40 years. Our team of 40+ people operates across Australia and Current Zealand.

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Capital works fund forecasts;

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Insurance valuations;

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Safety reports; and

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Maintenance reports.

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It's a specialised industry, but you don't need to arrive knowing every technical detail. We'll provide the product and industry training. You bring the commercial ability, curiosity and confidence to use it.

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The Role

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Your main objective is straightforward: build job volume through stronger client relationships.

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You will:

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Maintain and grow established client accounts;

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Strengthen relationships with clients who have greater potential;

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Reconnect with clients who haven't used us recently;

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Understand client needs and identify relevant opportunities;

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Introduce clients to additional services that genuinely suit their needs;

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Ask for the business and follow opportunities through;

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Visit clients and build strong face-to-face relationships;

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Represent Solutions IE at industry events and networking sessions;

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Maintain accurate client records and manage your sales pipeline; and

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Once trained, deliver presentations about our services.

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This is consultative B2B sales. You won't be handed a phone book and wished good luck—but you will be expected to pick up the phone, start useful conversations and turn opportunities into results.

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The Experience We're Looking For

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We're looking for someone with proven experience in one or more of the following:

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Account management;

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Client relationship management;

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Customer retention and account growth; or

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Reactivating inactive or underperforming accounts.

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Your previous job title matters less than what you actually achieved.

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Experience in strata,



body corporate, property management or property compliance services would be valuable, but it is not essential.

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What matters is your ability to build credibility, understand a client's business, identify an opportunity and confidently ask for the work.

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We can teach you our products and industry. Genuine commercial drive is a little harder to teach.

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What Success Looks Like

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You'll be successful in this role if you can:

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Build trust and become someone clients want to call;

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Turn occasional clients into regular clients;

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Re-engage organisations that have stopped using us;

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Identify opportunities across our range of reporting services;

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Follow up consistently without becoming the person whose calls everyone avoids;

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Handle client concerns professionally and follow through on commitments;

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Maintain a clear pipeline of opportunities; and

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Produce measurable growth in job volume.

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Full-Time With Flexibility

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This is primarily a full-time opportunity, giving the successful person the scope to build strong client relationships, maintain a consistent presence in the market and take genuine ownership of account growth.

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We're also open to discussing part-time arrangements with an exceptional candidate whose experience and availability align with the needs of the role.

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If you're an experienced sales or account-management professional returning after a career break, we'd still encourage you to apply. We're more interested in your capability, attitude and results than whether your CV follows a perfectly straight line.

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Location and Travel

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We're open to the right person being located in Brisbane, Sydney or Melbourne.

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Brisbane: You will primarily work from our Milton head office.

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Sydney or Melbourne: The role can be primarily remote, combined with client meetings, networking and industry activity in your market.

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As a national company, some interstate travel is part of the role—but you won't be spending your life comparing airport lounges.

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As a guide, expect approximately three nights of interstate travel every couple of months, depending on your location, working arrangement and client requirements.

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Learning the Industry

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Many of our services are driven by legislation, so you'll need to become comfortable with technical information and understand how our reports help clients meet their obligations.

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No one expects you to know everything on your first day. We do expect you to ask good questions,



learn quickly and become confident explaining our services to clients.

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You'll have an experienced and supportive team to help you along the way.

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About You

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You have proven experience in B2B sales, business development or account management.

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You can provide clear examples of accounts you have won, retained, reactivated or grown.

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You're personable, grounded and organised.

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You listen well and ask useful questions.

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You're confident contacting clients and starting conversations.

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You can identify opportunities and comfortably ask for the business.

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You follow up consistently and keep opportunities moving.

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You're commercially minded and motivated by measurable results.

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You understand that excellent customer service and sales performance should support each other.

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You're resilient and don't take the occasional "no" personally.

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You can work independently while remaining part of a supportive team.

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You're comfortable using CRM and other business systems to manage client activity.

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You're willing to learn technical, legislation-based services and explain them clearly once trained.

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You communicate professionally and represent the company well.

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Remuneration

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We reward results.

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The role offers a full-time remuneration package of $80,000–$120,000, including a car allowance, plus a results-based bonus package.

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For an agreed part-time arrangement, remuneration will be calculated on a pro-rata basis.

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The final package will reflect your experience, capabilities and the value you bring to the role.

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Why Join Us?

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Established Client Base – Work with organisations that already know Solutions IE rather than relying on constant cold prospecting.

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Real Commercial Prospect – Strengthen, reactivate and grow accounts with genuine potential.

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Results-Based Remuneration – Receive competitive fixed remuneration plus a bonus linked to results.

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Full-Time Opportunity With Flexibility – Take ownership of meaningful commercial outcomes, with part time arrangements available for an exceptional candidate.

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Flexible Location – Work from our Brisbane head office or primarily remotely if based in Sydney or Melbourne.

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Support and Training – Learn our specialist services with the support of an experienced national team.

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Established Company – Join a respected business with more than 40 years of industry experience.

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Professional Development – Benefit from ongoing support and professionally aligned learning opportunities.

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One Last Thing

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To be considered for this role, you must have:

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Strong verbal and written communication skills;

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Full working rights in Australia;

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A clean and unrestricted Australian driver's licence; and

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Availability for occasional interstate travel.

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If you know how to look after clients, uncover opportunities and turn relationships into measurable results, we'd like to hear from you.

📌 Account Manager - Strata/Property Industry Compliance & Reporting (Queensland)
🏢 Solutions IE
📍 Queensland