Job Description

About ACCORD CARE

n

ACCORD CARE provides Supported Independent Living (SIL), in-home care and community-based disability supports under the National Disability Insurance Scheme (NDIS).

n

At ACCORD CARE, we are committed to delivering structured and consistent support through clear care planning, evidence-informed clinical guidance and highly trained teams working in high-responsibility environments.

n

Our focus is on providing safe, person-centred care that promotes dignity, independence and the highest standard of support for every participant.

n

About the Role

n

We are seeking an experienced, reliable and compassionate Disability Support Worker to support a participant living in Braybrook, Victoria.

n

This is a high-responsibility support role working with a participant who has cerebral palsy, a severe intellectual disability and dysphagia. The participant requires consistent and attentive support with personal care, mobility, mealtime safety, medication assistance, communication and daily living activities.

n

The successful candidate must be confident supporting complex physical and communication needs and be able to consistently follow participant-specific support plans, clinical guidance, swallowing guidelines, manual-handling procedures and emergency response protocols.

n

This position is suited to a calm, observant and safety-focused support worker who understands the importance of structured routines, accurate documentation and continuity of care.

n

Key Responsibilities

n

n
- Provide respectful personal care, including toileting, continence support, dressing and personal hygiene.
n
- Provide safe mealtime assistance in accordance with dysphagia, choking and aspiration-risk procedures.
n
- Recognise signs of choking or aspiration and respond promptly in accordance with emergency procedures and current first-aid practices.
n
- Provide medication assistance in accordance with the participant's support plan and ACCORD CARE procedures.
n




- Perform one-person ceiling-hoist and sling transfers safely and in accordance with the participant's manual-handling plan.
n
- Support the secure use of the participant's powered wheelchair and shower commode.
n
- Assist with positioning, mobility and pressure-care requirements as directed.
n
- Use non-verbal and alternative communication methods to understand and support the participant's choices, preferences and needs.
n
- Follow Positive Behaviour Support strategies and use proactive early-intervention approaches.
n
- Complete clear and accurate progress notes, incident reports and handover documentation.
n
- Follow emergency evacuation procedures for a non-ambulant participant.
n
- Maintain a safe, respectful and well-organised support environment.
n
- Work collaboratively with the participant, family, support team, clinical staff and allied health professionals.
n
- Follow ACCORD CARE policies, NDIS Practice Standards and all participant-specific support plans.
n

n

Skills and Experience

n

n
- Previous experience supporting people with cerebral palsy, severe intellectual disability or complex support needs.
n
- Experience supporting participants with dysphagia and a high choking or aspiration risk.
n
- Demonstrated ability to follow Mealtime Management Plans and swallowing guidelines.
n
- Confidence responding to choking incidents, medical concerns and other emergencies.
n
- Experience providing medication assistance and completing medication records.
n
- Experience using ceiling hoists, slings, powered wheelchairs and shower commodes.
n
- Strong personal care, toileting and continence-support skills.
n




- Experience supporting people who use non-verbal or alternative communication.
n
- Understanding of Positive Behaviour Support and proactive early-intervention strategies.
n
- Strong observation, written communication and documentation skills.
n
- A respectful, patient and person-centred approach.
n

n

Mandatory Requirements

n

n
- Certificate III or IV in Individual Support, Disability or a related qualification, or equivalent relevant experience.
n
- Current NDIS Worker Screening Check.
n
- Current Working with Children Check, where required.
n
- Current First Aid and CPR certificates.
n
- Current medication-assistance training.
n
- Current manual-handling and hoist-transfer training or demonstrated relevant experience.
n
- Valid Australian driver licence.
n
- Evidence of current Australian work rights.
n
- Willingness to complete participant-specific training and competency assessments before commencing independent shifts.
n

n

Desirable Experience

n

n
- Dysphagia and mealtime-management training.
n
- Experience supporting a non-ambulant participant.
n
- Experience with emergency evacuation procedures for participants with restricted mobility.
n
- Experience supporting people with complex or non-verbal communication needs.
n
- Experience working in Supported Independent Living or complex in-home support environments.
n
- Previous experience working for an NDIS provider.
n

n

What We Offer

n

At ACCORD CARE, we value our team and invest in their ongoing development. We offer:

n

n
- Competitive pay rates.
n
- 12% superannuation.
n
- Five weeks of annual leave for eligible roles.
n
- Structured onboarding and comprehensive training for complex-care environments.
n
- Ongoing clinical support and supervision.
n
- Clear career progression opportunities within disability services.
n
- Stable and consistent shift scheduling.
n
- A supportive and collaborative team environment.
n

📌 Disability Support Worker (Victoria)
🏢 Accord Care Qld Pty
📍 Victoria