Join Thomson Reuters' Professional Services team and make a real impact on how global enterprises manage their tax, finance, and compliance operations. We’re scaling our ONESOURCE and Pagero e‑invoicing implementation practice, and we need a talented Project Manager who thrives on orchestrating complex transformations and building lasting customer relationships.

In this role, you’ll own the full customer journey from kick‑off to go‑live and beyond. You’ll work cross‑functionally with Sales, Product, Engineering, and Customer Success to deliver implementations that generate measurable business value. If you love solving puzzles, driving accountability, and seeing your work transform how organizations operate, this could be your next big challenge.

Location: Sydney or Melbourne

About The Role

- Lead ONESOURCE and Pagero Implementations: Manage multiple concurrent customer implementation projects across tax technology, compliance, and e‑invoicing solutions, ensuring delivery is on time, within scope, and aligned to customer objectives.
- Own the End‑to‑End Project Plan: Develop and manage integrated project plans, timelines, milestones, dependencies, and resourcing requirements across customer and internal workstreams.
- Drive Delivery Governance: Lead project kick‑offs, implementation workshops, steering committees, status meetings, and checkpoint reviews to ensure stakeholders remain aligned and delivery stays on track.
- Manage Complex Stakeholder Environments: Work closely with customer stakeholders across tax, finance, procurement, compliance, IT, and executive leadership to support successful adoption of ONESOURCE and Pagero solutions.
- Proactively Manage Risks and Issues: Identify risks, dependencies, and blockers early, develop mitigation plans, and escalates appropriately to protect project outcomes.
- Oversee Scope, Change,



and Commercial Impact: Manage scope discussions, assess change requests, support commercial conversations, and ensure project delivery remains aligned with contractual commitments.
- Partner Cross‑Functionally: Collaborate with Sales, Product, Engineering, Professional Services, and Customer Success teams to ensure seamless hand‑offs, strong delivery execution, and long‑term customer success.
- Champion Quality and Customer Success: Ensure implementations meet delivery standards, compliance requirements, and customer satisfaction goals, while continuously improving implementation playbooks and delivery practices.

About You

- 8+ years managing complex enterprise technology implementations – B2B SaaS software is essential.
- Experience delivering implementations for tax, finance, compliance, AP/AR automation, e‑invoicing, or adjacent regulated enterprise solutions.
- Robust experience with risk management – issue resolution, dependency management, and executive‑level escalation.
- Commercial acumen – you understand scope, manage budgets, and negotiate confidently.
- A track record of leading multi‑workstream projects with diverse stakeholders and competing interests.
- PMP, PRINCE2, Agile/Scrum certification, or equivalent practical experience.

What’s in it For You?

- Hybrid Work Model: a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles,



balanced with digital connectivity.
- Flexibility & Work‑Life Balance: supportive workplace policies to manage personal and professional responsibilities, including up to 8 weeks of work from anywhere per year.
- Career Development and Growth: continuous learning and skill development, with Grow My Way programming to grow, lead, and thrive in an AI‑enabled future.
- Industry Competitive Benefits: flexible vacation, two company‑wide Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and our values – Obsess over customers, Compete to Win, Challenge your Thinking, Act Fast / Learn Rapid, and Stronger Together.
- Social Impact: two paid volunteer days off annually and opportunities to engage in pro‑bono consulting, ESG initiatives.
- Making a Real‑World Impact: help customers pursue justice, truth, and transparency, supporting institutions to uphold the rule of law.

Equal Employment Opportunity

Thomson Reuters is an Equal Employment Opportunity Employer. We consider the unique backgrounds, perspectives, and experiences of all employees, and we seek talented, qualified employees regardless of race, color, sex/gender, pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs in accordance with applicable law.

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📌 Project Manager (Melbourne)
🏢 Thomson Reuters
📍 Melbourne