Job Description

About the Us

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Green by Nature is Australia's largest and most award-winning landscape services business. Our teams create stunning outdoor spaces that enhance quality of life, promote sustainability, facilitate learning, and leave a lasting impression.

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We have the privilege of caring for some of the most prestigious and high-profile green spaces across Australia and New Zealand and we're looking for talented individuals to join our team.

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Why you'll love this role

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Reporting to the State Manager and based at our depot in Huntingwood, you'll take ownership of a diverse portfolio of key contracts across NSW and ACT. You will lead both the client relationship and operational delivery, driving excellence from end to end.

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- A rewarding leadership role maintaining and enhancing important community assets.
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- Company vehicle, laptop and mobile phone provided.
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- Competitive salary with annual performance and salary reviews.
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- Ongoing professional development, training and career progression opportunities.
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- A strong safety culture backed by industry-leading systems and support.
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- Join a growing national business with a collaborative and supportive team environment.
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- Be part of a company guided by our core values of Accountability, Bravery and Care.
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Key Responsibilities

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- Manage the day-to-day delivery of garden maintenance services across a diverse portfolio of sites.
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- Interpret and deliver contract scopes, specifications and service level requirements.
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- Lead,



mentor and support Supervisors and operational teams through effective coaching, onboarding and ongoing development.
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- Monitor contract performance, budgets, work schedules and operational outcomes to ensure successful delivery.
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- Build and maintain strong client relationships through regular communication, proactive problem-solving and exceptional customer service.
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- Prepare accurate quotations and variations in line with client requirements and agreed timeframes.
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- Coordinate materials, machinery, subcontractors and other operational resources to ensure efficient project delivery.
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- Maintain accurate operational records, reporting and contract documentation.
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- Identify opportunities to improve client assets, operational processes and service delivery outcomes.
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- Ensure full compliance with contractual obligations, industry legislation and Green by Nature's quality and safety standards.
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- Foster strong relationships with internal teams, clients and key stakeholders.
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- Drive a positive safety culture while driving operational excellence across your portfolio.
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What you'll bring

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You're an experienced leader who understands how to successfully balance operational performance,



client expectations and team development. You thrive in a fast-paced setting, enjoy building strong relationships and are passionate about delivering outstanding results.

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- Minimum Cert III in a relevant Trade Qualification
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- Proven experience in an operational leadership role
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- Strong background in turf, horticulture, landscaping or grounds maintenance
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- Demonstrated experience managing contracts, operational delivery, budgets and resources
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- Proven leadership skills with the ability to mentor, develop and motivate high-performing teams
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- Excellent communication, stakeholder management and relationship-building skills
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- Strong organisational skills with the ability to manage multiple priorities
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- A proactive, solutions-focused approach with sound decision-making abilities
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- Commitment to workplace safety, quality outcomes and continuous improvement
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- Current unrestricted driver's licence
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- Willingness to undertake a National Police Check
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Join Us. Grow With Us.

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At Green by Nature, our purpose is to enhance lives by constructing, nurturing and maintaining exceptional green spaces.

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We proud to have an inclusive workplace where everyone feels valued, respected and supported. We celebrate diversity and encourage applications from people of all backgrounds, cultures and experiences.

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If you're ready to lead high-performing teams, build strong client partnerships and help shape exceptional outdoor environments, we'd love to hear from you.

📌 Operations Manager - Horticulture (New South Wales)
🏢 Green by Nature
📍 New South Wales