Maranoa Regional Council is seeking a Coordinator - Customer Experience Services to lead a high-visibility, community-facing function in Roma. You will shape standards, processes and culture for customer experience across locations and channels, and drive systems, people and insights to improve service delivery.
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The role leads a team, manages rostering, training and day-to-day operations, and serves as escalation point for complex customer matters to ensure timely resolution and accountable
📌 Customer Experience Lead -- Community Services (Roma)
🏢 Maranoa
📍 Roma
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