Alchemy Saunas is seeking a Customer Experience Manager to lead the delivery of a premium customer experience across venues. This hands-on role focuses on building standards, training, and systems as the network grows.
You’ll manage inquiries, resolve issues, and drive consistency across touchpoints—from in-venue to phone and email interactions—while shaping the Alchemy voice and service standards.
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📌 Customer Experience Manager: Standards & Training Lead (East Fremantle)
🏢 Rgit Australia
📍 East Fremantle
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