About the role

New Farm Deli & Cafe is seeking an experienced and dynamic Deli Manager to lead our deli operations and deliver exceptional service to our valued customers. This is a full-time position based in New Farm, QLD 4005 . As Deli Manager, you will oversee all aspects of deli operations, including staff supervision, inventory management, food quality standards and customer service excellence. You will play a crucial role in ensuring our deli remains a thriving hub within the community whilst maintaining our reputation for quality products and outstanding customer experience.

Key responsibilities

- Oversee daily deli operations and maintain high standards of food safety, hygiene and presentation
- Supervise, train, schedule and motivate deli staff to ensure exceptional customer service and operational efficiency
- Manage inventory, ordering and stock rotation to minimise waste and maintain product availability
- Monitor and control food costs whilst maintaining quality standards and profit margins
- Prepare and serve deli products including meats, cheeses and prepared foods with expertise and attention to detail
- Ensure compliance with all food handling regulations, health codes and company policies
- Handle cash handling and point-of-sale operations accurately and securely
- Build and maintain solid customer relationships through personalised service and product recommendations
- Identify opportunities to enhance deli offerings and develop new menu items or promotions
- Report to management on operational performance, staffing issues and customer feedback

What we're looking for

- Proven experience managing a deli or food service department within a retail environment
- Strong knowledge of deli products including meats, cheeses, prepared foods and related offerings




- Demonstrated ability to supervise and lead a team effectively, fostering a positive and collaborative work environment
- Excellent customer service skills with the ability to build rapport and handle customer inquiries professionally
- Sound understanding of food safety, hygiene regulations and health code compliance
- Strong organisational and time management skills with the ability to multitask in a fast-paced environment
- Proficiency with point-of-sale systems and inventory management software
- Attention to detail and commitment to maintaining high standards of cleanliness and presentation
- Reliable, punctual and able to work a versatile schedule including early mornings, evenings and weekends as required
- Relevant qualifications such as Food Safety Certification or equivalent are highly desirable

About us

New Farm Deli & Cafe is a beloved neighbourhood destination dedicated to providing quality products and warm hospitality. We are committed to sourcing premium deli items and creating a welcoming environment where customers feel valued. Our team shares a passion for excellence, community connection and delivering memorable experiences. We pride ourselves on our local presence and the relationships we build with our customers and suppliers.

What we offer

- Competitive remuneration package reflecting your experience and expertise
- Opportunity to lead and develop a talented deli team
- Access to quality deli products and staff discounts
- Full time employment with a stable, growing, family-run business
- A supportive workplace culture that values your contributions and professional growth
- Flexible scheduling options where possible to support work-life balance

If you are an experienced deli professional with a passion for quality products and exceptional customer service, we would love to hear from you.

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📌 DELI MANAGER (Brisbane City)
🏢 New Farm Deli & Cafe
📍 Brisbane City