- Build trusted client account relationships with Accenture and Microsoft stakeholders and clients
- Lead sales, revenue, delivery oversight, and client satisfaction for Microsoft-focused deliverables
- Create, own, execute, and maintain strategic business growth plans on the Microsoft platform across client accounts
- Act as a Microsoft advisor and primary contact for clients and Accenture Account Leadership
- Build and manage Microsoft relationships with client C-suite stakeholders
- Manage strategic client relationships through account teams
- Develop and implement relationship management plans for complex existing accounts
- Identify customer outcomes and needs, introduce internal specialists, analyze customer data, and develop customer requirements
- Develop solutions and generate opportunities through partner relationships
- Provide delivery oversight and deal support
- Lead Microsoft strategy development and implementation across client accounts
- Champion Microsoft AI and innovation initiatives and ensure resources are available
- Build credibility as a trusted advisor through Microsoft product knowledge and consulting expertise
- Direct cross-functional teams designing tailored Microsoft solutions, products, services, and contractual terms
- Oversee pricing strategies, contract terms, and risk controls for RFPs, tenders, and bids
- Identify opportunities to expand customers’ Microsoft footprint
- Develop and execute customer-specific renewal strategies
Requirements
- 7+ years of customer management and/or enterprise sales experience
- Demonstrated success managing strategic client relationships and driving growth in a service-based sales setting
- 7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy
- Familiarity with the Microsoft technology stack
- Foundational or higher-level Microsoft certifications strongly preferred
- 5+ years of experience working with the required industry verticals
- Ability to articulate Microsoft’s differentiation story within the relevant industries in relation to at least one other major cloud provider
- Education and/or experience in the relevant field/business
Core Competencies
Demonstrates expertise in managing strategic client relationships and driving growth through Microsoft solutions, with a strong focus on customer satisfaction and delivery oversight. Proven ability to lead cross-functional teams and develop tailored strategies that align with client needs and industry standards.
Highest-signal resume keywords
- Customer Management
- Enterprise Sales Experience
- Microsoft Technology Stack Familiarity
- Microsoft Certifications
- Strategic Relationship Management
ATS Optimization Keywords
Hard Skills
- Sales Strategy Development
- Delivery Oversight
- Contract Management
- Risk Control
- Data Analysis
- Solution Development
- Account Management
- Revenue Growth
- Client Satisfaction
- Cross-Functional Team Leadership
Soft Skills
- Relationship Building
- Communication
- Advisory Skills
- Credibility
- Collaboration
Certifications & Qualifications
- Microsoft Certifications
Industry Keywords
- Service-Based Sales
- C-Suite Engagement
- Microsoft AI
- Cloud Provider Differentiation
- Industry Verticals