Job Description

Responsibilities

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- Build trusted client account relationships with Accenture and Microsoft stakeholders and clients
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- Lead sales, revenue, delivery oversight, and client satisfaction for Microsoft-focused deliverables
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- Create, own, execute, and maintain strategic business growth plans on the Microsoft platform across client accounts
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- Act as a Microsoft advisor and primary contact for clients and Accenture Account Leadership
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- Build and manage Microsoft relationships with client C-suite stakeholders
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- Manage strategic client relationships through account teams
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- Develop and implement relationship management plans for complex existing accounts
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- Identify customer outcomes and needs, introduce internal specialists, analyze customer data, and develop customer requirements
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- Develop solutions and generate opportunities through partner relationships
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- Provide delivery oversight and deal support
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- Lead Microsoft strategy development and implementation across client accounts
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- Champion Microsoft AI and innovation initiatives and ensure resources are available
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- Build credibility as a trusted advisor through Microsoft product knowledge and consulting expertise
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- Direct cross-functional teams designing tailored Microsoft solutions, products, services, and contractual terms
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- Oversee pricing strategies, contract terms, and risk controls for RFPs, tenders, and bids
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- Identify opportunities to expand customers' Microsoft footprint
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- Develop and execute customer-specific renewal strategies
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Requirements

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- 7+ years of customer management and/or enterprise sales experience
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- Demonstrated success managing strategic client relationships and driving growth in a service-based sales environment
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- 7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy
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- Familiarity with the Microsoft technology stack
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- Foundational or higher-level Microsoft certifications strongly preferred
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- 5+ years of experience working with the required industry verticals
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- Ability to articulate Microsoft's differentiation story within the relevant industries in relation to at least one other major cloud provider
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- Education and/or experience in the relevant field/business
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Core Competencies

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Demonstrates expertise in managing strategic client relationships and driving growth through Microsoft solutions, with a solid focus on customer satisfaction and delivery oversight. Proven ability to lead cross-functional teams and develop tailored strategies that align with client needs and industry standards.

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Highest-signal resume keywords

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- Customer Management
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- Enterprise Sales Experience
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- Microsoft Technology Stack Familiarity
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- Microsoft Certifications
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- Strategic Relationship Management
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ATS Optimization Keywords

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Hard Skills

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- Sales Strategy Development
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- Delivery Oversight
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- Contract Management
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- Risk Control
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- Data Analysis
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- Solution Development
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- Account Management
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- Revenue Growth
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- Client Satisfaction
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- Cross-Functional Team Leadership
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Soft Skills

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- Relationship Building
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- Communication
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- Advisory Skills
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- Credibility
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- Collaboration
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Certifications & Qualifications

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- Microsoft Certifications
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Industry Keywords

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- Service-Based Sales
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- C-Suite Engagement
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- Microsoft AI
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- Cloud Provider Differentiation
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- Industry Verticals
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