Job Description

Desktop Support Engineer (Australian only)

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Location: Melbourne

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Position: Permanent

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Need only Local (Australian) Candidate

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Desktop Support Engineer Responsibilities and Duties

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- Oversee and update assigned support service requests.
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- Handle daily technical support activities on desktop support, data network and server management.
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- Grow clients and communicate to Account Manager by determining new opportunities for optimization.
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- Setup desktop computers and peripherals and test network connections.
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- Test computers to ensure proper functioning of computer systems.
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- Train end users on usage of computer hardware and software.
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- Develop and manage effective professional working relationships with contractor personnel, coworkers and clients.
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- Adhere to policies as per corporate manuals and directives.
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- Extend computer support for systems software and hardware.
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- Setup computers and install software for various applications and programs.
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- Interact with staff on desktop problems and their resolution.
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- Network and connect computers within organization to better communication.
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- Order or buy computer systems and liaise with purchase and supplies department.
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- Maintain computer peripheral devices like printers and resolve associated problems.
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- Ensure hardware shipments are properly transported and stored correctly in the stockroom.
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Core, Advanced & Technical Skills

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Core skills:

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- Knowledge of computer science
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- Knowledge of software engineering
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- Background in IT
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- Ability to multitask
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- Keep calm under pressure
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Advanced skills:

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- Programming experience
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- Network security experience
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- Training experience
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Preferred Certifications

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- Microsoft Certified Qualified (MCP)
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- Microsoft Certified Solutions Expert (MCSE)
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- Information Technology Infrastructure Library (ITIL)
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Interested candidates can apply or share updated CV on [email protected] or can reach me on +61 283 195 538.

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Regards

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Purnima

📌 Desktop Support Engineer (Australian only) (Victoria)
🏢 CareCone Group
📍 Victoria