Contact Centre Manager: Hybrid Leadership for Excellence (New South Wales)

Contact Centre Manager: Hybrid Leadership for Excellence (New South Wales)

13 Sep
|
Teachers Federation Health
|
New South Wales

13 Sep

Teachers Federation Health

New South Wales

Job Description

Teachers Health is seeking a Contact Centre Manager to lead day-to-day operations and ensure exceptional member experiences across all interactions.

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You'll coach Team Leaders, drive service accuracy and productivity, optimise scheduling with Workforce Planning, and lead continuous improvement initiatives across the contact centre.

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If you have 3-5+ years in similar leadership roles and a passion for developing people, apply.

📌 Contact Centre Manager: Hybrid Leadership for Excellence (New South Wales)
🏢 Teachers Federation Health
📍 New South Wales

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