ClassBento is seeking a Senior Customer Service Hero in Sydney's Chatswood area for a full time, hybrid role. You will be a key escalation point, delivering outstanding service across email and phone, coaching teammates, and driving improvements in customer experience.
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You'll collaborate with teachers and customers, identify opportunities to enhance processes, and work flexibly from the Chatswood office 2–3 days a week. The role requires a passion for people and a proactive service mindset.
📌 Senior Customer Care Lead - Art & Craft Experiences (New South Wales)
🏢 ClassBento
📍 New South Wales
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