Reporting to the Store Manager/Assistant Store Manager, this role is responsible for providing an excellent customer experience, meeting sales targets and maintaining the highest levels of store presentation.
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About You
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- Customer service experience (in a retail workplace would be advantageous)
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- A brand ambassador with a natural ability to build rapport and develop customer relationships
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- An obvious love for fashion, styling and trends within the industry
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- Thrive on team work and collaboration
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- Are goal orientated and motivated to achieve store targets and KPIs
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- Ability to prioritise tasks and expectations
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- Impeccable personal presentation
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- Flexible availability including weekends and peak retail periods
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Responsibilities
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- Deliver exceptional customer-focused service,
ensuring seamless transactions.
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- Consistently strive to meet store and individual productivity targets
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- Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience
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- Stay informed about the latest products, enabling you to share valuable insights with customers.
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- Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
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- Maintain visual merchandising standards to uphold the brand's image.
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- Embody our values of:
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We are a collective, We thrive on change, We are built to last, We play to win.