Job Description

Posted 09 Sep 2026

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Description

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At Dental Boutique, we don't just change smiles – we change lives. With over 50,000 smile transformations across Australia and Current Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

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We're looking for a driven, customer-focused professional to join our team.

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This is a full-time position and we are specifically seeking candidates who are looking for a long-term, full-time career opportunity.

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About the Role:

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You'll join us as aPatient Coordinator, becoming the warm, welcoming face of our new Brisbane clinic. From day one, you'll play a key role in delivering an exceptional client experience while also supporting the patient journey from enquiry through to treatment.

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This is a customer service and sales-focused role, ideal for someone who thrives on building relationships, guiding decisions, and delivering results.

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What You'll Be Doing

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- Welcome patients with professionalism and warmth
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- Manage appointment scheduling, check-ins, and check-outs
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- Handle phone and online enquiries with confidence and care
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- Support patients through their treatment journey from initial enquiry to conversion
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- Maintain accurate records and complete administrative tasks efficiently
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- Work closely with the clinical team to ensure a seamless patient experience
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What You'll Be Growing Into

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- Leading patient consultations and presenting treatment options
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- Building trust and rapport to guide patients through decision-making
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- Managing treatment plans, follow-ups, and ongoing communication
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- Driving sales conversions through genuine connection and education
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- Contributing to the overall performance and success of the clinic
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About You

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- Minimum 1-2 years' experience in customer service and/or sales
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- Proven ability to build rapport and confidently guide conversations
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- Strong organisational skills and attention to detail
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- A proactive, results-driven mindset with a natural ability to influence
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- Comfortable working in a fast-paced, team-oriented environment
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What We Offer

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A beautiful clinic environment and supportive team culture

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The opportunity to make a real impact in people's lives

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About Us

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At Dental Boutique, we are more than just a dental practice, we are a team dedicated to transforming lives through exceptional dentistry.

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Everything we do is guided by our core values:

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Above and Beyond

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Take initiative and ownership

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Pay attention to details

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Strive for exceptional outcomes in everything you do

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Excel with Passion and Care

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Embrace constructive feedback and continuous growth

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Show kindness and empathy to patients and teammates

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Bring passion and positivity into your work by loving what you do

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Positivity and Happiness

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Treat patients and colleagues with care and respect

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Contribute positively as a supportive team player

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Embracing these values creates a foundation where our people and clients are motivated, valued, and empowered to grow with confidence and well‐being.

📌 Patient Coordinator (Australia)
🏢 Rgit Australia
📍 Australia