About us

Tri-Aid is a growing Australian wellness brand. We design and sell a unique trigger point release device and a growing range of recovery products, direct to customers through our online store and through stockists across Australia and overseas. We're a small, hands-on team and this role is central to getting orders out the door quickly and accurately.

The role

You'll own our warehouse and fulfilment operations for around 10 to 15 hours a week, spread over 3 days, e.g. Mon/Wed/Fri mornings]. Hours are steady, with some flexibility to pick up extra shifts around sales and product launches.

Your day to day:
Manage Shopify order fulfilment from order receipt through to dispatch
Pick, pack and process direct to customer and wholesale orders
Book and print shipping labels through ShipStation and lodge with carriers
Check orders for accuracy and presentation before they ship
Manage returns and refunds, including receiving, inspecting and restocking returned items
Receive and check inbound deliveries against purchase orders
Manage stock levels, purchase orders and inventory adjustments in Shopify
Run regular stock counts and flag low stock or discrepancies
Keep packaging, inserts and consumables stocked and reorder when needed




Liaise with our customer service team on order queries, delays and returns
Maintain a clean, organised and productive warehouse
Occasional ad hoc tasks such as assembling kits and bundles, preparing wholesale shipments and helping with product launches

About you
Previous pick and pack, warehouse or retail stockroom experience is welcome but not essential. We'll train you on our systems
High attention to detail. Getting the right product, in the right colour, to the right person every time matters to us
Comfortable using a computer and picking up software quickly. Shopify or shipping platform experience is a bonus
Reliable, punctual and happy working independently without someone looking over your shoulder
Physically capable of being on your feet for a shift and lifting cartons up to 21 kg
Valuable communicator who is comfortable working with a small team
Must have the right to work in Australia
What we offer
Consistent, predictable hours with a small friendly team
$30-$40 per hour
Full training on our systems and products
A clean, well organised workspace (and we'd like you to keep it that way)
Chance to grow with the business as our range and order volume expand

📌 Casual Warehouse And Fulfilment Storeperson Seven Hills
🏢 Tri-Aid
📍 Seven Hills