In this role, you will make an impact in the following ways:
Diagnose and complete less complex repairs to engines at the customer’s site.
Engage customers in a courteous and skilled manner, ensuring prompt and productive attention to their needs.
Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools.
Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens.
Identify additional service opportunities with customers.
Complete training in line with skill and business requirements.
Maintain service vehicle and tools for cleanliness and proper operation.




Ensure adherence to all relevant Health Safety & Environmental (HSE) policies, procedures, and legislation, and report any issues/incidents to site management and supervisor.

Qualifications: To be successful in this role, you will need the following:
Education: Vocational diploma from a relevant technical institution. Apprentice Trained Engine Technician preferred.
Licenses/Certifications: Locally valid driving permit. This position may require licensing for compliance with export controls or sanctions regulations.
Experience: Basic level field service work experience. Intermediate level knowledge of and/or experience with engine products. Customer service experience.
Skills and Competencies:
Communicates Effectively: Developing and delivering multi-mode communications that convey a transparent understanding of the unique needs of different audiences.
Customer Focus:

📌 Technician Field Service Kalgoorlie Boulder (Kalgoorlie - Boulder)
🏢 Sourceo
📍 Kalgoorlie - Boulder