About

CAPRICHO FAWKNER is a growing hospitality brand known for its bold flavours, fresh ingredients, and perfectly grilled chicken. We pride ourselves on delivering a high-quality dining experience in a warm and welcoming workplace. Located in Fawkner , we are passionate about food, people, and customer service. As we expand, we are seeking a motivated and experienced Store Manager to lead our team and drive operational excellence.

Role and Responsibilities

As a Store Manager, your primary focus will be on ensuring smooth day-to-day operations, exceptional customer service, and maintaining high food and hygiene standards. Your responsibilities will include:
Leading and managing a team to achieve daily targets and KPIs
Overseeing stock control, inventory, and ordering
Managing rosters and ensuring appropriate staffing levels
Handling customer inquiries and resolving issues efficiently
Ensuring compliance with food safety, health, and workplace regulations




Monitoring store performance and implementing improvement strategies
Training and developing team members to maintain service excellence

Requirements
Minimum of 1 year experience in a similar managerial or supervisory role in retail or hospitality
Proven leadership skills with the ability to motivate and manage a team
Understanding of stock control, food safety, and compliance standards
Robust organisational and time management skills
Ability to work in a quick-paced environment
Excellent communication and problem-solving skills

Skills
Leadership and team management
Customer service excellence
Operational knowledge of hospitality/retail industry
Basic financial understanding (wastage, profit margins, etc.)
Proficient in rostering and staff management systems
Ability to work under pressure and adapt quickly

📌 Store Manager Retail Brunswick East
🏢 CAPRICHO FAWKNER
📍 Brunswick East