About the role

Based in the Perth CBD, this contract role will support one of our clients in the Energy and Resources sector by delivering day-to-day records management services across electronic and physical records. You will work closely with customer groups, IT consultants, and internal stakeholders to ensure records are well organised, secure, and compliant with company processes and industry standards.

Key responsibilities
Support management of electronic resources and databases in coordination with customer groups
Assist with analysing, categorising, and organising data for effective use
Liaise with customers, providing accurate and timely solutions to records requests
Collaborate with IT consultants to translate customer needs into technical requirements
Maintain work instructions and support process improvement initiatives
Perform archival activities including receiving hardcopy documents and managing offsite storage
Profile, retrieve, return, and destroy archived cartons
Support Safe Custody processes (e.g. wet-signed contracts, variations, guarantees)
Manage customer requests via shared mailboxes, ensuring service levels are met
Ensure compliance with agreed KPIs, SLAs,



and records management standards

About you
Previous experience in records management, archives, or information management roles
Strong knowledge of both electronic and hardcopy records management practices
Familiarity with offsite storage, Secure Custody, and retention/destruction processes
Excellent organisational skills with the ability to prioritise multiple requests
Solid interpersonal skills and ability to liaise across customer groups, IT teams, and stakeholders
High attention to detail, accuracy, and confidentiality
A proactive, solutions-focused approach to improving processes
Full Australian working rights are required for this role

About us

Information Quality (IQ) is a leading Information and Data Management company supporting the Mining, Oil & Gas, Current Energy, Utilities, Renewables, Infrastructure and Defence sectors. We deliver specialist services in Information Management, Engineering Data Management, Engineering Design Systems, Asset Management, and Operations Support to Tier 1 Owner Operators in asset-intensive industries.

📌 Records Officer Perth
🏢 SGS Australia
📍 Perth