We’re Hiring: Brand Community Strategist - Australia Market - 12 months contract with renewals

Do you thrive in online communities and know how to turn authentic conversations into meaningful brand strategies?

We’re seeking a Brand Community Strategist to help brands build trust and credibility in digital communities across Australia. This role blends creativity, strategy, and cultural insight - guiding partners to engage authentically and effectively.

What you’ll do
Develop organic engagement strategies across communities
Educate teams on tone, voice, and copywriting for posts, comments, and AMAs
Advise on moderator outreach and community etiquette
Support profile setup, verification, and listening tools
Collaborate cross-functionally to deliver consultative partner support





What we’re looking for
Active participant in online communities with deep cultural fluency
4 - 7 years in community management, social strategy, or agency-side consultative support
Solid consultative skills - able to translate internet culture into actionable guidance
Hands-on experience with moderation and listening tools
Strategic empathy and comfort navigating ambiguity

Why this role matters You’ll be part strategist, part diplomat, and part educator - helping brands earn their place in conversations rather than simply buying it.

📌 Social Media Strategist New South Wales (Australia)
🏢 eTeam
📍 Australia