About the role A broad, hands-on generalist role — equal parts strategic partner and operational lead. You'll own induction, training, compliance, and IR, while partnering with department leaders on workforce planning, org design, and leadership development as the business grows under Trilogy.

What You'll Be Doing
Leading recruitment in conjunction with Department Heads property-wide — job descriptions, advertising, screening, and interviews
Owning onboarding and induction for all current starters across departments
Partnering with leaders on workforce planning, org design, and leadership capability
Supporting the business through change as it evolves under Trilogy Hotels
Delivering training programs across all departments
Managing employee relations — grievances, performance, and disciplinary processes
Ensuring compliance with the Fair Work Act and Contemporary Awards, including contract reviews




Administering Employment Hero for both HR and Payroll, working closely with Finance

About you
Generalist HR experience, ideally in hospitality or a multi-department environment
Solid knowledge of the Fair Work Act, hospitality Awards, and IR processes
Employment Hero (or similar HRIS/payroll) experience highly regarded
Confidence partnering with leaders on workforce planning and change
Sound judgement handling sensitive employee matters

About us The Sands Torquay is a premier hospitality destination on Victoria's Surf Coast, now part of the Trilogy Hotels group. As we step into this exciting new chapter, we're looking for a Human Resources Manager to help shape our people function at a pivotal time.

📌 People And Culture Manager Torquay
🏢 The Sands Torquay
📍 Torquay