We are currently seeking a highly organised, motivated, and enthusiastic individual to join our team as a Front Office Administrator.

About the role

As the first point of contact for our business, you will play a key role in ensuring the smooth day-to-day operation of our front office.

Key responsibilities
Providing a professional and friendly first point of contact for all company services
Managing front desk operations while maintaining a well-presented reception area
Processing payments accurately, including cash, cheque, and EFTPOS transactions
Answering and directing incoming phone calls and emails
Scheduling jobs and appointments
Sorting, registering, and distributing incoming and outgoing mail
Coordinating courier pickups and deliveries
Assisting with customer enquiries in a timely and skilled manner
Performing general data entry, filing and record keeping
Managing stock, including monitoring and maintaining inventory levels, ordering supplies, receiving and recording deliveries, organising storage areas, and assisting with stock take and inventory control

About you
A warm, friendly, and qualified manner with excellent communication skills




Solid attention to detail and effective time management abilities
A positive attitude with a willingness to learn and follow instructions
A confident and qualified phone manner
The ability to work both independently and as part of a team
The ability to perform in a fast-paced environment
High levels of motivation, honesty, and conscientiousness
Strong organisational skills with the ability to multi-task
Proficient computer skills
Previous experience within the IT industry or a similar technical environment (not essential)

Salary is negotiable and will be determined based on experience, skills, and performance. Please note only shortlisted applicants will be contacted for an interview.

About us

Norris & Hyde IT is a leading privately owned Information & Technology company, providing a diverse range of IT support and sales to commercial and private customers throughout the Mid-West. Based in Geraldton, we pride ourselves on delivering reliable service and building strong client relationships.

📌 Front Office Administrator Geraldton
🏢 Norris & Hyde IT
📍 Geraldton