Mobile Windscreens & Tinting has been providing quality and affordable auto glass repair service throughout Sydney and Greater Sydney since 2005. Our dedicated team ensure our clients receive exemplary service. We require vibrant, friendly, hardworking, caring team members that will assist in maintaining the highest standard of service.
Our Administration and Customer Service Team is the first point of contact to our AutoGlass customers. In this role you will be supported by a team of experienced leaders. As a company we are confident in our approach with our employees and ensure their wellbeing and happiness within the company so if you are looking to join a positive setting and are dedicated to providing outstanding customer service then apply with us!
Qualifications & experience
Previous strong experience in sales required.
Previous experience in Auto Glass a plus but not essential
Ability to work in a fast-paced environment
Ability to work under pressure
Tasks & responsibilities
Provide support to the manager and the running of daily operations
Answering customer phone calls and responding to emails
Greet and welcome visitors, ensuring a warm and qualified front-office presence.
Manage incoming calls, emails, and enquiries
Confirm all customer bookings for the next day
Providing quotes and processing leads and follow up of quotes (all training will be provided)
Explore customer needs and educate them on our full scope of services
Liaise with clients and technicians to ensure jobs are completed
Checking invoices against purchase orders
Types memos, correspondence, reports and other documents.
General administrative duties as required
Providing administrative assistance to key internal staff
Record and update customer data and issues efficiently in CRM/support systems.
Handle payments from customers
Provide exceptional customer service
📌 Customer Service / Sales Warwick Farm
🏢 Mobile Windscreens and Tinting
📍 Warwick Farm
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