Seagrass Boutique Hospitality Group is looking for experienced Central Reservations Agents to join our central reservations team in Rhodes.

As part of our national reservations function, you will support guest bookings across our restaurant portfolio - The Meat & Wine Co, 6 Head and Hunter & Barrel.

This role is available on a part-time or casual basis, with Friday to Sunday availability essential, including shifts finishing at 9pm.

Key Responsibilities:
Manage guest reservations promptly and accurately across multiple venues
Provide friendly, professional and efficient customer service
Maintain solid knowledge of our restaurants, promotions and booking requirements
Assist guests with tailored reservation options based on their needs
Respond to guest enquiries and feedback
Maintain knowledge of our loyalty program and member perks

What We Offer:
Employee discounts across our restaurants
Ongoing training and development
Career progression opportunities within a national hospitality group
Support from an experienced and collaborative team

What We’re Looking For:




Previous restaurant reservations experience
Strong communication and customer service skills
Excellent attention to detail, organisation and time management
Confidence working across multiple systems and managing competing priorities
Experience with SevenRooms or similar reservation platforms is highly regarded
A proactive team player who can also work independently

If you’re passionate about hospitality and enjoy creating great guest experiences, we’d love to hear from you. Apply now to join the Seagrass Boutique Hospitality Group team.

Perks
Employee discount
Employee mentoring program
Free food
Referral program

Ability to commute/relocate:
Rhodes NSW: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
Are you available Friday - Sunday?
Are you able to complete closing shifts (until 9pm)?

Experience:
Reservations: 1 year (Required)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Central Reservations Agent Rhodes
🏢 Seagrass Boutique Hospitality Group
📍 Rhodes