City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.

The Opportunity: This role offers an enthusiastic, motivated and ambitious customer service representative an prospect to join a rapid paced, professional team taking your career to the next level by supporting our valued customer, Coles.

This is a Full-time Permanent chance working Monday - Friday between 7am and 7pm on a rotating roster. Why you want to work for our team:
Working within a custom designed modern building with free on- site secure parking
Supportive, fun and encouraging team earning above award wage
Career progression making use of our extensive learning and development program.
Discounts Hub with exclusive discounts across major Australian retailers
Effectively manage a high volume of both inbound/outbound calls.
Resolve, manage and escalate problems logged by our customers.
Accurately capture data and work to realistic KPI’s.
Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.

📌 Customer Service Advisor Mulgrave
🏢 Cityfm
📍 Mulgrave