Serve as the key point of contact for clients in the portfolioService clients' media requirements end to end across all formatsAlert clients to relevant media items as they happenCollaborate with account management and sales teams to understand client needsRegularly contact clients and provide solutions for their communications requirementsMonitor breaking news and alert clients to relevant media issuesRetain and develop a portfolio of government, automotive, and higher education clientsDeliver insights, advice, and industry intelligence supporting clients' communications objectivesRequirementsMedia savvy with a genuine interest in news and current affairsAbility to identify issues important to clientsAbility to build and develop meaningful client relationshipsAbility to think on your feet, prioritise,



and multitask in high-pressure situationsExcellent team player comfortable in a rapid-paced environmentProblem-solving ability to identify potential client issuesPrevious experience in a client success or customer service environment is desirableExcellent command of EnglishAustralian Citizen, Permanent Resident, or valid work visa holder not requiring sponsorship, with at least 1.5 to 2 years of visa validity remainingCore CompetenciesDemonstrates strong media savvy and a genuine interest in news and current affairs, with the ability to build meaningful client relationships and deliver insights that support clients' communications objectives.Highest-signal resume keywordsClient Relationship ManagementMedia MonitoringProblem-SolvingCommunication SkillsMultitaskingSoft SkillsTeam PlayerAbility to PrioritizeAbility to Think on Your FeetIndustry KeywordsClient SuccessCustomer ServiceGovernmentAutomotiveHigher Education
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📌 Account Executive (Canberra)
🏢 Jobtailor
📍 Canberra