About usWesley Mission is a multi-faceted Christian organisation making a real difference in the community.
We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.Our Vision is "A Spirit-led disciple-making movement: doing all the positive we can because every life matters".
Commencing July ****, Wesley Mission is growing its GambleAware services, extending our reach across Blue Mountains & Western Sydney, Central Sydney, South West Sydney, and North Sydney & Central Coast.
This expansion reflects our longstanding commitment to harm reduction and ensures more individuals, families and communities can access timely, high-quality support for gambling related harm.About the programGambleAware program delivers a stepped, multimodal and person-centred approach to supporting individuals, families and communities affected by gambling harm.
Our work spans early intervention, therapeutic counselling, community engagement and education—focused not only on responding to harm, but also on reducing stigma, strengthening community capacity and increasing help seeking.We work collaboratively with local services, community partners and stakeholders to create accessible pathways to care and ensure support is responsive, culturally informed and grounded in best practice harm reduction principles.About the roleAs part of Wesley Mission's expanding GambleAware team, you will play a vital role in delivering high‐quality, compassionate financial counselling support to individuals experiencing gambling related harm or who may be at risk.
Your work will help ensure people receive timely,



respectful and empowering assistance during periods of financial stress and vulnerability.Working within a multidisciplinary team, our specialist GambleAware Financial Counsellors support clients to actively engage in addressing their financial situation.
The service is grounded in an empowerment focused approach and includes a broad range of activities such as financial counselling, assessment, education, information provision, option exploration, negotiation, advocacy, mediation, cashflow management support, personal financial management, referrals, and the delivery of financial education programs.Financial Counselling also acts as a key entry point to wrap‐around support services, ensuring clients are connected to holistic and coordinated care.
Through close collaboration with internal teams and external partners, the service supports sustainable outcomes and strengths pathways to recovery across the GambleAware programEssential CriteriaFinancial Counselling Diploma (including the Problem Gambling Skill Set or willingness to complete)Minimum 1 year industry experience as a financial counsellorExperience working with clients who have a problem with gamblingAccredited or Associate member of the Financial Counsellors Association of NSWExperience and/or competency in delivering community education programsExperience in telephone assessment and counselling skillsComputer literacyExcellent time management, multi-tasking and follow-up skillsExcellent verbal and written communication skillsHigh level of cultural competencyUnderstanding of strength‐based practicesCurrent NSW driver's licenseCurrent working with children's checkDesirable CriteriaFCAN recognised peer supervisorSound background and training in general counsellingExperience in trauma informed counsellingExperience in a not for profit or community service organisation.Experience in gambling harm and addictions.
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📌 Financial Gambling Counsellor (New South Wales)
🏢 Wesley Mission
📍 New South Wales