Role ObjectiveOrder Management Coordinator is responsible for providing end-to-end sales administration, order management, reporting, and credit support functions.
The role acts as a central link between Sales, Operations, Finance, and Customers, ensuring accurate order execution, improved business visibility, and proactive communication throughout the customer fulfilment process.Expected OutcomesImproved visibility of customer orders and backlog across the business.Enhanced communication between Internal Sales, External Sales, Operations,



and Finance.Improved on-time delivery performance through proactive order tracking.Faster resolution of credit-related order delays.Accurate and timely reporting to support management decision-making.Increased customer satisfaction through effective order management and communication.Key ResponsibilitiesChanged ETA's on orders communicated to sales teamBacklog ongoing review for FYMonthly Dispatch Details to sales teamCreating installation PO'sInstallation Date ManagementChasing installation invoicesweekly Availability reportCreating new Sold-To accounts in SAPManagement of Internal Sales InboxCompleting PGI's once goods dispatchedDrop dispatch notices into SFA and sharepointManaging the credit released spreadsheetcredit management with the sales team
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📌 Order Management Coordinator (Victoria)
🏢 Ingersoll Rand
📍 Victoria