Customer Solutions Lead - Post-Sales & Cx Excellence (Melbourne)

Customer Solutions Lead - Post-Sales & Cx Excellence (Melbourne)

11 Sep
|
JB Hi-Fi & The Good Guys
|
Melbourne

11 Sep

JB Hi-Fi & The Good Guys

Melbourne

JB Hi-Fi & The Valuable Guys in Melbourne, VIC, Australia, is seeking a Customer Solutions Team Lead to oversee post-sales support operations.
You will lead the team across channels, manage escalated issues, and drive improvements in customer experience, processes, and compliance.The role offers a permanent full-time position with a hybrid work model.
You will partner with stakeholders to ensure quality service, data security, and effective complaint resolutions while supporting learning and
#J-*****-Ljbffr

📌 Customer Solutions Lead - Post-Sales & Cx Excellence (Melbourne)
🏢 JB Hi-Fi & The Good Guys
📍 Melbourne

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