11 Sep
|
Jobtailor
|
Victoria
11 Sep
Jobtailor
Victoria
Job Description
Jobtailor is seeking a National Customer Service Leader to lead, manage and support the National Customer Service team in a fast-paced corporate setting. You will coach and manage Customer Service Managers and Customer Quality Manager, set clear roles, performance expectations and drive NPS improvement through service recovery practices.
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You will oversee resourcing, workload allocation, escalation handling, and cross-functional alignment while ensuring QMS/ISO compliance and continuous
📌 Customer Service Leadership: Nps & Quality Excellence (Victoria)
🏢 Jobtailor
📍 Victoria