Our client is a leading Australian energy provider supplying essential gas products and services to residential, commercial and industrial customers nationwide.

Perks:
$37 per hour
Monday to Friday 8:30am-5:00pm - no weekends!
Ongoing chance
Supportive team environment
Long-term career opportunities

About the role:
Answer inbound calls and respond to customer enquiries
Manage requests received via email and online platforms
Process customer bookings, orders and service requests
Provide accurate information about products and services
Resolve customer concerns and escalate complex matters when required
Maintain accurate customer records and update internal systems
Complete general administration and data entry

About you:
Previous customer service, administration,



reception or call centre experience
Robust verbal and written communication skills
Excellent attention to detail and accuracy
Confident using Microsoft Office and customer management systems
Able to multitask effectively in a fast-paced environment
Strong problem-solving and conflict-resolution skills
Professional, positive and customer-focused attitude
Willing and able to complete a pre-employment medical, drug and alcohol screening, and police check

If you are an experienced customer service professional looking for a secure, ongoing chance with a supportive team, apply now!

📌 Customer Service Officer Ballina (Australia)
🏢 BLU by Adcorp
📍 Australia