Queensland Government's eHealth Queensland is seeking a specialist for ICT Incident Management to lead organisation-wide ITIL/ITSM processes, including after-hours Major Incident Coordination and PIR facilitation.
You will collaborate with stakeholders to drive process improvements, develop documentation and dashboards, and support ServiceNow-based IT service management. Prospect to join a dedicated team focused on governance across ICT Incident, Change and Problem Management.
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📌 Itsm Incident Lead & Major Incident Coordinator (Queensland)
🏢 Queensland Government
📍 Queensland
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