Manager Community & Stakeholder Engagement
Organisation/Entity: Transport For NSW
Job category: Projects
Job location: Newcastle, NSW, AU, ****
Job reference number: ******
Employment type: Fixed Term Full-Time
Salary range: $********-$********
You see the big picture, you've always worked on a grand scale, and now you're ready to re-focus on grand impact.
Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.
In this role, you'll:
Lead the design and delivery of strategic community and stakeholder engagement initiatives across NSW
Provide high level advice to senior leaders on community sentiment, emerging issues and reputational risk
Develop clear, evidence based engagement narratives that connect organisational priorities with local communities
Use data, insights and analytics to strengthen engagement quality and inform decision making
Manage issues and crisis communication in partnership with corporate communications teams
Build and lead high performing, inclusive teams and support capability uplift across disciplines
Work closely with project teams, contractors and consultants to deliver high quality engagement outcomes
Ensure governance, compliance and reporting frameworks support transparent and effective engagement
Tertiary qualifications in Communications, Media, Public Relations, Marketing or a related discipline (or equivalent experience)
Demonstrated experience in strategic stakeholder and community engagement, ideally within complex public sector or infrastructure environments
Robust leadership capability with a track record of managing multidisciplinary teams




Proven ability to develop and implement engagement and communication strategies, including issues and risk management
Well developed influencing, negotiation and relationship building skills
Sound political acumen and understanding of government processes and community expectations
Experience using insights and analytics to drive continuous improvement
IAP2 Certificate in Engagement, or willingness to obtain
Current Australian driver licence and willingness to travel and work outside standard hours when required
There are 2 temporary opportunities available:
Passenger & Services 3 - TFT until 07/04/2027 (with possibility of extension)
CSE Sydney North-West 2 - TFT until 30/6/2027
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system.
We connect people, communities and industry every day.
Our workforce is as diverse as the community we serve.
If you'd like further information on our inclusion and diversity initiatives, visit Transport careers .
For more information about this role, please contact ******.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Job Segment:
Risk Management, Marketing Manager, Temporary, Manager, Corporate Communications, Finance, Marketing, Contract, Management
Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity.
We also pay our respects to Elders past and present and recognise the continued connection to country.
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