Own customer-impacting, day-to-day responsibility for operations, maintenance, and performance of 18 data centres and 200+ FTEs in Australia
Drive strategic planning and priorities for data centre operations in alignment with the next-generation platform strategy
Establish and track delivery against KPIs, SLAs, and metrics including performance, capacity, availability, and budget
Oversee on-the-ground incident response, problem resolution, and change management
Communicate closely with key customers about resolution to support the Equinix customer experience
Establish critical business continuity plans, including disaster preparedness, project management, and logistics coordination
Establish and track safety measures for front-line resources
Ensure consistency in experience and on-the-ground response across Australian data centres
Contribute to centres of excellence and implement policies and procedures for global consistency and effectiveness
Support other departments in achieving endorsed business objectives
Coordinate with the global design and construction team
Lead a diverse team and shape a collaborative, transparent, and entrepreneurial culture with global and corporate leadership
Motivate employees around a shared vision and change story aligned with the worldwide transformation agenda
Empower front-line resources to meet customer needs through incentives and process
Requirements
Demonstrable track record of data centre operations management and maintenance or similar (e.g. mechanical & engineering, facilities, operations engineering, critical infrastructure)
Experience leading a team of at least ****** people
Excellent experience in cross-functional management and leading and operating in a matrixed environment
Substantial experience optimising a growing and evolving business, including leading a large organisation through rapid growth, merger integration, or business transition
Robust focus on execution and results, including establishing performance standards, setting goals, developing plans, following through,



and holding people accountable
Critical sustainability focus and understanding of how operational decisions affect energy, water, and long-term environmental performance
Proven ability to work as part of a regional APAC Operations leadership team against common goals
Demonstrable strength in HES leadership, with a record of improving safety outcomes and environmental performance in a live critical‐infrastructure setting
Experience partnering with Compliance and Physical Security functions, including audit, certification, access control, and site security operating rhythms
Ability to provide thought leadership, think strategically, communicate vision effectively, and influence
Ability to demonstrate and instill Equinix's culture and values
Ability to balance intense short-term pressures with overall long-term goals
Strong intellect and financial acumen, with ability to connect operational objectives to financial results
University degree ideally preferred, not required
Core Competencies
Demonstrates expertise in data centre operations management, including performance optimization, incident response, and business continuity planning.
Proven ability to lead large teams, drive strategic initiatives, and ensure safety and compliance in critical infrastructure settings.
Highest-signal resume keywords
Data Centre Operations Management
Team Leadership ******* People)
Performance Standards Establishment
HES Leadership
Cross-Functional Management
Hard Skills
Operations Management
Performance Metrics Tracking
Business Continuity Planning
Project Management
Change Management
Incident Response
Budget Management
Sustainability Focus
Compliance Partnership
Financial Acumen
Soft Skills
Strategic Thinking
Effective Communication
Influencing Skills
Motivational Leadership
Collaborative Culture Building
Industry Keywords
Critical Infrastructure
Environmental Performance
Safety Measures
Matrixed Environment
APAC Operations
Customer Experience
Logistics Coordination
Audit and Certification
Access Control
Site Security
#J-*****-Ljbffr

📌 Senior Director, Data Centre Operations (Sydney)
🏢 Jobtailor
📍 Sydney