Helppli is a hybrid tech and growth agency helping businesses scale through two core pillars:
Labs
– AI Solutions, AI Consultancy, CRM Integrations, Custom Software Development, including our proprietary AI platform
Geinious
and its flagship products.
Grow
– Paid Social, Creative Services, UX/UI Design, Web Development, Content Marketing, Branding & Identity, and Digital Marketing, including a tiered AI SEO (AEO/GEO) service offering that helps clients win visibility in AI-driven search.
With offices in Austin and Sydney, we combine AI-powered products with hands-on marketing and development expertise to deliver real, measurable growth for our clients.
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The Role
We're looking for a driven Growth Account Manager to join our Sydney team and serve as the primary point of contact between Helppli and our Australian clients.
You'll build strong client relationships, understand their business objectives, and ensure seamless delivery across our AI products and marketing/development services.
You'll manage a diverse portfolio of clients across industries, collaborating with our creative, development, and AI teams to deliver results from concept to completion.
Key Responsibilities
Serve as the main point of contact for assigned clients across Helppli's AI, marketing, and development services
Develop and maintain strong client relationships, ensuring satisfaction and long-term engagement
Guide clients through adoption of Helppli's AI products (Geinious) alongside marketing and development solutions
Collaborate with internal teams (development, marketing, design)



to deliver tailored solutions
Monitor campaign and platform performance, providing data-driven insights and recommendations
Ensure projects are delivered on time, within scope, and within budget
Regularly communicate progress, updates, and results to clients
Stay current on AI, digital marketing, and industry trends relevant to client verticals
Key Requirements
3+ years of experience in account management, client services, or a related role in marketing, technology, or professional services
Strong understanding of digital marketing, branding, and web/software development processes; familiarity with AI products or SaaS platforms is a plus
Excellent communication and interpersonal skills
Ability to manage multiple client accounts and projects simultaneously
Strategic thinker with a problem-solving mindset
Proficiency in project management tools and CRM software
Highly organised, detail-oriented, and proactive in client management
Based in Sydney
What We Offer
Remote-first hybrid work environment
Opportunity to work with diverse industries and cutting-edge businesses across Australia and the US
Supportive, dynamic, and entrepreneurial team culture
Competitive compensation with growth potential
Exposure to cutting-edge AI products and professional development opportunities
About Our Culture
At Helppli, we believe in collaboration, innovation, and putting client success first.
We're a growing team delivering exceptional, integrated AI, marketing, and development solutions that make a real impact on our clients' business outcomes.
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📌 Growth Account Manager (Sydney)
🏢 Helppli
📍 Sydney