Looking for a people-focused role?
Support clients, coordinate services and help keep a growing allied health practice running smoothly.
08th September, ****
Help create a welcoming,responsiveand professional experience for every person who connects withClearSkyAllied Health.
This front-line role combines reception, client service, servicecoordinationandaccurateadministration.
You will support clients throughout their service journey while helping clinicians and operational teams deliver efficient, person-centredallied health services.
Why Join Clearsky?
Be a valued first point of contact for clients, families,cliniciansand referrers.
Contribute tosmooth clinic operations and positive client experiences.
Work collaboratively across support services, clinical and operational teams.
Build experience across intake, service administration,receptionand business improvement.
Join a growing multidisciplinary allied healthorganisationguided by clear values.
About The Role?
Reporting to the Support Services Coordinator, you will provide high-quality front-line client service and reception support.
You will coordinate enquiries and appointments,maintainaccuraterecords, andassistclients through intake, onboarding, ongoing serviceadministrationand offboarding.
You will also support clinicians, operational leaders, satelliteofficesand agreed improvement projects.
What you'll be doing
Client service and reception
Provide welcoming and responsiveserviceto clients,visitorsand stakeholders.
Support daily clinic operations, scheduling, clienttransactionsand enquiries.
RepresentClearSkyprofessionally and escape matters appropriately.
Client administration and service management
Support client intake,



onboarding,transferand offboarding activities.
Collect,prepareandmaintainclient and clinical information accurately and confidentially.
Keep files,databasesand administrative records complete and up to date.
Operational and team support
Provide administrative,operationaland project support as directed.
Collaborate with clinicians and operational staff to support service coordination.
Support satellite-office, workplace,expoand eventlogisticswhenrequired.
Business improvement
Identifyopportunities to improve front-line interactions and administrative workflows.
Contribute to capacity-building andbusiness-improvementprojects.
Support agreed changes to administrative systems and processes.
What we are looking for
Essential capabilities
Strong communication,interpersonalandcustomer-serviceskills.
Ability to manage multiple tasks and stricttimeframeswhilemaintainingaccuracy.
Competence using Microsoft Office Suite and ability to learn new systems and technology.
Critical thinking,organisationand confidence monitoring tasks and providing status updates.
Professional and trustworthy handling of confidential information.
Team-oriented approach, ability to followproceduresand constructive response to changing priorities.
Current Australian driverlicence.
Highly regarded
At least one year of experience in a medical, allied health, alliedpracticeor similar service environment.
Undergraduate qualification in business, alliedhealthora relatedfield.
Screening requirements
Queensland BlueCard, orwillingness and eligibility to obtain.
Yellow Card issued by Disability Services Queensland, or willingness and eligibility to obtain.
ClearSkyAllied Health is an Equal Opportunity Employer.
#J-*****-Ljbffr

📌 Support Services Officer (Brisbane)
🏢 ClearSky Allied Health.
📍 Brisbane