About the role
As Gaming Manager, you'll be responsible for the day-to-day operation and performance of the gaming room at your venue.
Leading daily gaming operations and maintaining a strong floor presence
Driving gaming revenue, performance and agreed KPIs
Reviewing results and identifying opportunities to improve performance
Supporting gaming promotions and customer engagement initiatives
Ensuring compliance with Queensland gaming legislation and responsible gambling requirements
Maintaining harm‐minimisation and self‐exclusion procedures
Managing operational audits, cash controls and reporting
Recruiting, training, coaching and developing gaming team members
Working closely with the Venue Manager and broader leadership team
Delivering a welcoming and responsible experience for every guest
About you
Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member
Strong commercial understanding of gaming performance and KPIs
Sound knowledge of Queensland gaming compliance and responsible gambling requirements
Proven ability to lead, coach and develop a team
Robust communication, organisation and customer-service skills
A hands‐on leadership style
Flexibility to work peak trading periods, including evenings and weekends
Current Queensland RSA and RSG certificates
Current RMLV and Approved Manager approval, or willingness to obtain them
A current Gaming Nominee licence, or eligibility and willingness to obtain it
Customer Liaison Officer experience is desirable but not essential
Locations
Australian Venue Co.



is looking for experienced Gaming Managers to join our teams across Southeast Queensland.
We currently have opportunities at: Runaway Bay Tavern, Hope Island Tavern, Burleigh Town Hotel, Beenleigh Tavern.
Benefits
Competitive salary + Super Discounts across 260+ venues in Australia and New Zealand
Genuine investment in your development and career progression
The opportunity to take ownership of gaming operations within an established venue
Support from experienced venue and operational leadership teams
The work you do
The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers' expectations.
Diversity and Inclusion
Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.
Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation.
We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.
Career Advancement
We're passionate about training & developing our team members and providing internal career advancement opportunities.
At AVC, we turn hospo jobs into careers!
Join our team & get access to our AdVanCe Career Pathways program, our in‐house development program that is tailored to the hospitality industry.
If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.
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📌 Gaming Manager | Gold Coast & Beenleigh Venues
🏢 QUEENSLAND VENUE CO.
📍 Gold Coast