Account Manager – Strata/Property Industry Compliance & Reporting
Brisbane / Sydney / Melbourne
Full-time, with part-time opportunities available
$80,000–$120,000 FTE package, including car allowance, plus results-based bonus
Are you a confident relationship builder who knows how to turn good conversations into business?
We're looking for an experienced Business Development or Account Management professional to strengthen existing client relationships, reconnect with inactive clients and uncover new opportunities within an established market.
This isn't a high-volume cold-calling role. We already know who our clients are, and 99% of the organisations in our database have used our services at some point.
Your job is to understand what clients need, remind them why they enjoyed working with us and confidently ask for the next opportunity.
Strong relationships matter. Strong relationships that produce results are even better.
About Us
Solutions IE is a national leader in property compliance reporting, primarily for strata buildings.
Headquartered in Brisbane, we have built a strong reputation for consistent, high-quality service over more than 40 years. Our team of 40+ people operates across Australia and New Zealand.
Capital works fund forecasts;
Insurance valuations;
Safety reports; and
Maintenance reports.
It's a specialised industry, but you don't need to arrive knowing every technical detail. We'll provide the product and industry training. You bring the commercial ability, curiosity and confidence to use it.
The Role
Your main objective is straightforward:
build job volume through stronger client relationships.
You will:
Maintain and grow established client accounts;
Strengthen relationships with clients who have greater potential;
Reconnect with clients who haven't used us recently;
Understand client needs and identify relevant opportunities;
Introduce clients to additional services that genuinely suit their needs;
Ask for the business and follow opportunities through;
Visit clients and build strong face-to-face relationships;
Represent Solutions IE at industry events and networking sessions;
Maintain accurate client records and manage your sales pipeline; and
Once trained, deliver presentations about our services.
This is consultative B2B sales. You won't be handed a phone book and wished good luck—but you will be expected to pick up the phone, start useful conversations and turn opportunities into results.
The Experience We're Looking For
We're looking for someone with proven experience in one or more of the following:
Account management;
Client relationship management;
Customer retention and account growth;
or
Reactivating inactive or underperforming accounts.
Your previous job title matters less than what you actually achieved.
Experience in strata, body corporate,



property management or property compliance services would be valuable, but it is
not essential
.
What matters is your ability to build credibility, understand a client's business, identify an opportunity and confidently ask for the work.
We can teach you our products and industry. Genuine commercial drive is a little harder to teach.
What Success Looks Like
You'll be successful in this role if you can:
Build trust and become someone clients want to call;
Turn occasional clients into regular clients;
Re-engage organisations that have stopped using us;
Identify opportunities across our range of reporting services;
Follow up consistently without becoming the person whose calls everyone avoids;
Handle client concerns professionally and follow through on commitments;
Maintain a clear pipeline of opportunities; and
Produce measurable growth in job volume.
Full-Time With Flexibility
This is primarily a
full-time opportunity
, giving the successful person the scope to build robust client relationships, maintain a consistent presence in the market and take genuine ownership of account growth.
We're also open to discussing
part-time arrangements with an exceptional candidate
whose experience and availability align with the needs of the role.
If you're an experienced sales or account-management qualified returning after a career break, we'd still encourage you to apply. We're more interested in your capability, attitude and results than whether your CV follows a perfectly straight line.
Location and Travel
We're open to the right person being located in
Brisbane, Sydney or Melbourne
.
Brisbane:
You will primarily work from our Milton head office.
Sydney or Melbourne:
The role can be primarily remote, combined with client meetings, networking and industry activity in your market.
As a national company, some interstate travel is part of the role—but you won't be spending your life comparing airport lounges.
As a guide, expect approximately
three nights of interstate travel every couple of months
, depending on your location, working arrangement and client requirements.
Learning the Industry
Many of our services are driven by legislation, so you'll need to become comfortable with technical information and understand how our reports help clients meet their obligations.
No one expects you to know everything on your first day. We do expect you to ask good questions, learn quickly and become confident explaining our services to clients.




You'll have an experienced and supportive team to help you along the way.
About You
You have proven experience in B2B sales, business development or account management.
You can provide clear examples of accounts you have won, retained, reactivated or grown.
You're personable, grounded and organised.
You listen well and ask useful questions.
You're confident contacting clients and starting conversations.
You can identify opportunities and comfortably ask for the business.
You follow up consistently and keep opportunities moving.
You're commercially minded and motivated by measurable results.
You understand that excellent customer service and sales performance should support each other.
You're resilient and don't take the occasional "no" personally.
You can work independently while remaining part of a supportive team.
You're comfortable using CRM and other business systems to manage client activity.
You're willing to learn technical, legislation-based services and explain them clearly once trained.
You communicate professionally and represent the company well.
Remuneration
We reward results.
The role offers a full-time remuneration package of
$80,000–$120,000
, including a car allowance, plus a results-based bonus package.
For an agreed part-time arrangement, remuneration will be calculated on a pro-rata basis.
The final package will reflect your experience, capabilities and the value you bring to the role.
Why Join Us?
Established Client Base
– Work with organisations that already know Solutions IE rather than relying on constant cold prospecting.
Real Commercial Opportunity
– Strengthen, reactivate and grow accounts with genuine potential.
Results-Based Remuneration
– Receive competitive fixed remuneration plus a bonus linked to results.
Full-Time Opportunity With Flexibility
– Take ownership of meaningful commercial outcomes, with part-time arrangements available for an exceptional candidate.
Flexible Location
– Work from our Brisbane head office or primarily remotely if based in Sydney or Melbourne.
Support and Training
– Learn our specialist services with the support of an experienced national team.
Established Company
– Join a respected business with more than 40 years of industry experience.
Professional Development
– Benefit from ongoing support and professionally aligned learning opportunities.
One Last Thing
To be considered for this role, you must have:
Strong verbal and written communication skills;
Full working rights in Australia;
A clean and unrestricted Australian driver's licence; and
Availability for occasional interstate travel.
If you know how to look after clients, uncover opportunities and turn relationships into measurable results, we'd like to hear from you.
#J-*****-Ljbffr

📌 Account Manager – Strata/Property Industry Compliance & Reporting (Brisbane)
🏢 Solutions IE
📍 Brisbane