Job Description
Rostering Coordinator - Be the Reason Care Happens
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Alzheimer's Queensland (AQ) | Upper Mount Gravatt | Full-Time
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Stable, full-time role with a rotating roster (Monday to Friday)
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Supportive, high-performing team environment
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Make a real impact in aged care - every single day
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About the Opportunity
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Due to the continued growth of our community services, Alzheimer's Queensland (AQ) is expanding our team and seeking an experienced Rostering Coordinator to support the delivery of high-quality care across our Home Care services.
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This is a fast-paced, hands-on role where your ability to coordinate people, solve problems, and communicate effectively will directly ensure our clients receive the care they need—when they need it.
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About Us
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Alzheimer's Queensland (AQ) is a respected not-for-profit with over 40 years' experience in dementia and aged care. With more than 500 staff, we are committed to delivering innovative, person-centred care that makes a genuine difference to the lives of our clients and their families.
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What You'll Be Doing
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Coordinating and managing staff rosters across community care services
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Managing leave requests, shift changes, and last-minute coverage
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Communicating with staff, clients, and internal teams to keep services running smoothly
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Delivering exceptional customer service to internal and external stakeholders
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Optimising rosters to balance efficiency with quality care outcomes
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Supporting the team to ensure consistent, reliable service delivery
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About You
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You're organised, resilient, and thrive in a busy workplace:
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Proven rostering/scheduling experience (aged care or community services highly regarded)
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Strong customer service and communication skills
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A team player who is willing to step in and support others
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Ability to problem-solve quickly and manage competing priorities
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High attention to detail and strong time management
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Experience with Visual Care (or similar systems) is an advantage
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National Police Check (or willingness to obtain)
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Why Join AQ?
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Competitive salary ($***** per hour) + permanent full-time stability
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Salary packaging up to $15,900 tax-free
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Free daily lunch provided
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On-site gym with clinical exercise physiologist
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E-tag provided for travel to work
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Supportive onboarding and ongoing development
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A fun, collaborative team that works hard and supports each other
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Convenient office location close to shops, cafes, and public transport
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This is more than a rostering role—it's about keeping care moving and making a meaningful difference behind the scenes.