Local Government | Northern Rivers Region | Competitive Rates + Super Current Opportunities Available + Expressions of Interest Welcome Spinifex Recruiting is currently partnering with Local Government organisations across the Northern Rivers to recruit experienced Administration and Customer Service professionals.
We currently have two exciting opportunities available and are also seeking expressions of interest from candidates interested in future administration, customer service, reception and office support positions.
If you're an organised, people-focused professional looking for your next opportunity within Local Government, we'd love to hear from you.
1. Administration Customer Service Officer - Health Environment Part-Time with flexibility | 6-Month Casual Contract | Ballina This position provides administrative and customer service support within a busy Health Environment team.
Working closely with internal staff, external stakeholders and members of the public, you will play a key role in supporting environmental health, regulatory and community-focused services.
The role requires a proactive and organised administrator who can effectively manage customer enquiries, maintain accurate records, coordinate documentation and provide high-quality support within a fast-paced office setting.
Key Responsibilities Provide customer service via phone, email and face-to-face interactions.
Respond to enquiries relating to Health Environment services.
Assist with processing applications, permits and regulatory documentation.
Maintain accurate records, databases and electronic filing systems.
Prepare correspondence, reports, spreadsheets and administrative documents.
Coordinate appointments, inspections and stakeholder communications.
Support Environmental Health Officers and the wider Health Environment team.
Ensure documentation is managed in accordance with organisational policies and procedures.
Selection Criteria Previous experience in administration, customer service or office support roles.
Strong Microsoft Office skills including Outlook, Word and Excel.




High attention to detail and strong organisational abilities.
Ability to manage competing priorities and work effectively in a fast-paced environment.
Experience working with confidential information and maintaining accurate records.
Experience within Local Government, regulatory services, environmental health, planning or compliance environments will be highly regarded.
2. Debt Recovery Support Officer 35 Hours Per Week | 3-Month Casual Contract | Lismore Working within a Finance team environment, this position provides administrative and customer service support across debt recovery and customer account management functions.
You will act as a key point of contact for customers, assisting with account enquiries, payment arrangements and debt recovery processes while delivering a professional and customer-focused experience.
This role would suit an experienced administrator who is confident communicating with a broad range of stakeholders, can manage sensitive conversations professionally and possesses a high level of attention to detail.
Key Responsibilities Respond to customer enquiries regarding rates, fees, charges and outstanding accounts.
Assist customers with payment arrangements and account management enquiries.
Liaise with external debt recovery agencies and internal stakeholders.
Maintain accurate records, documentation and customer account information.
Process and monitor debt recovery actions in accordance with organisational procedures.
Prepare reports, correspondence and administrative documentation.
Provide administrative support to the wider Finance team.
Ensure confidential information is handled appropriately and professionally.
Selection Criteria Previous experience in administration, customer service,



accounts support or debt recovery.
Strong communication skills with the ability to handle sensitive customer discussions professionally.
Demonstrated experience managing customer enquiries via phone and email.
Demonstrated ability to resolve customer enquiries and negotiate positive outcomes.
High level of accuracy, attention to detail and organisational skills.
Strong computer literacy, including experience using Microsoft Office applications.
Experience maintaining confidential records and documentation.
Ability to work independently while contributing positively to a team environment.
Experience within Local Government, finance, accounts receivable, debt recovery or compliance-focused environments will be highly regarded.
Expression of Interest - Administration Customer Service In addition to the opportunities listed above, Spinifex Recruiting is seeking expressions of interest from those interested in future Local Government opportunities across the Northern Rivers region.
We welcome applications from candidates with experience in: Administration and office support Customer service and reception Payroll administration Accounts and finance support Data entry and records management Office coordination and scheduling Local Government administration Compliance and regulatory administration General business support What's On Offer Opportunities with respected Local Government organisations.
Competitive hourly rates plus superannuation.
Full-time and part-time opportunities available.
Supportive and collaborative team environments.
Potential long-term and ongoing assignments.
Exposure to a variety of council departments and functions.
The opportunity to make a meaningful contribution to local communities.
Apply Now Whether you're interested in one of the current vacancies or would like to register your interest in future opportunities, we'd love to hear from you.
Click APPLY NOW to submit your application or register your interest.
Please Note Applicants must have unrestricted Australian working rights.

📌 Administration & Customer Service Officer New (New South Wales)
🏢 Spinifex Recruiting
📍 New South Wales