Location:
Melbourne, VIC
Hours:
Full Time
Start date
: Immediate
Monday to Friday
Available for immediate start
Who are Direct Couriers?
Direct Couriers is an Australian-owned courier company established in **** and now one of the leading logistics and transportation providers across Australia and New Zealand. With over 1,500 team members, we deliver reliable same-day, overnight and international solutions for businesses of all sizes.
At Direct Couriers, our people are at the centre of everything we do. We pride ourselves on a supportive, inclusive workplace where team members are treated like family and encouraged to grow. We invest in our people, promote from within wherever possible, and hire with the future in mind, not just for today's role, but for the opportunities ahead. If you're looking for a workplace that values development, teamwork and long-term careers, you'll feel right at home here.
The Role
Direct Sensitive is our premium, white-glove freight service, built for clients who can't afford for anything to go wrong. The Offsider – Direct Sensitive works alongside the Sensitive Truck Driver to complete scheduled and on-demand deliveries across Melbourne, providing hands-on support with loading, unloading, and freight handling.
This is a hands-on support role within a high-security, high-standards environment. The Offsider ensures freight is loaded, secured, and unloaded correctly at every stop, and supports the driver in maintaining strict chain of custody and a professional client experience throughout each delivery.
Why should you apply?
Direct Couriers have a diverse and inclusive workforce and offer a high performance yet caring culture.



We will provide ongoing training and development opportunities to help grow careers with an innovative market leader. This is a wonderful prospect and will offer the prospect to develop, grow and provide extraordinary service to our users within a passive learning environment.
Key Responsibilities:
Delivery Support:
Assist the driver in completing scheduled and on-demand deliveries across the Melbourne metro area
Support the driver with navigation, site access, and delivery sequencing throughout the day
Assist in confirming delivery details and obtaining proof of delivery at each stop
Help maintain the vehicle's presentation and load area throughout the shift
Load, secure, and unload freight in accordance with client requirements and Direct Couriers' procedure
Apply correct load restraint and strapping methods to secure freight for transit
Handle high-value, fragile, and sensitive freight with care and precision at all times
Maintain strict chain of custody when handling freight on and off the vehicle
Identify and report any damaged, missing, or incorrectly labelled freight immediately
Client & Site Conduct:
Represent the Direct Sensitive brand professionally in high-security and executive environments
Operate with discretion at all times — client confidentiality is non-negotiable
Support the driver in managing on-site client interactions professionally
Promptly escalation any delivery exceptions,



delays, or security concerns to the driver and/or management
What You'll Bring
Previous experience in freight handling, logistics or a similar hands-on environment is highly regarded.
Full Australian working rights, with the ability to successfully complete a Right to Work check.
Comfortable using hand and power tools for basic assembly tasks.
A strong commitment to safety with the ability to follow directions carefully.
Strong attention to detail and an understanding of the care required when handling sensitive equipment.
A professional and customer focused approach when working at client sites.
Ability to successfully complete a National Police Check as a condition of employment.
Physical & Manual Handling Requirements
Safely life and carry items up to 20kg independently, with team lifting or mechanical aids used for heavier items.
Regularly bend, twist, reach, kneel and squat when handling freight.
Frequently climb in and out of vehicles and navigate stairs, ramps and loading docks.
Undertake extended periods of standing and walking.
Using load-restraint and manual handling equipment safely.
Follow safe lifting and manual handling procedures.
Wear required PPE, including safety footwear, high-visibility clothing and gloves where applicable.
This is a great opportunity to join our Direct Sensitive team in a hands-on role where no two days are the same. You'll work with specialised high-value freight, develop new skills and be part of an experienced team that takes pride in delivering a high-quality of service.
Copyright ***********. Direct Couriers Pty Ltd, All Rights Reserved.
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📌 Offsider – Direct Sensitive, Melbourne, Vic
🏢 Direct Couriers
📍 Melbourne