About us
Austra College is a growing Registered Training Organisation (RTO) delivering a range of Hospitality and Trade qualifications to domestic and international students.
About the role
As an Administration Officer, you will be an important part of the day-to-day operations of Austra College. You will work closely with students, trainers, assessors, management, compliance, student services, accounts and other internal stakeholders to ensure our administrative and student processes are completed accurately and on time. This is a hands-on role for someone who understands how an RTO operates and is comfortable working across student administration, enrolments, records, systems and compliance-related processes.
Key responsibilities
Managing day-to-day administration activities within the RTO
Processing student enrolments and maintaining accurate enrolment records
Assisting with student admissions and onboarding processes
Managing student documentation and following up outstanding documents
Updating and maintaining student information in the Student Management System
Completing and managing enrolment processes through LMS and RTO management systems
Using PRISMS for relevant international student administration and enrolment processes
Assisting with CoE-related administrative processes and maintaining accurate student information
Monitoring and updating student attendance and course-related records
Assisting with student course progress and administrative follow-ups
About you
Minimum 2 years' experience working in an Australian RTO




Previous experience specifically in RTO administration, student administration, admissions or a similar role
Practical experience with PRISMS
Experience processing student enrolments through an LMS or Student Management System
Good understanding of how administration operates within an RTO environment
Experience maintaining student records and documentation
Strong knowledge of administrative processes relating to students and training delivery
Excellent Microsoft Office skills, particularly Microsoft Excel, Word and Outlook
Robust attention to detail and accuracy
Excellent written and verbal communication skills.
Experience with systems
You should be comfortable working across multiple systems and platforms, including:
PRISMS
Learning Management Systems (
LMS
)
Student Management Systems (
SMS
)
Preffered Axcelerate experience but not mandatory.
Microsoft Office
Online student portals
Document management systems
What We Are Looking For
We are looking for someone who:
Understands the
RTO environment
and how student administration works.
Can confidently manage enrolments and student records.
Understands the importance of accurate documentation and compliance.




Has practical experience using
PRISMS and LMS/SMS platforms
.
Is confident communicating with students, trainers, assessors and management.
Takes ownership of their work and follows tasks through to completion.
Is reliable, organised and detail-oriented.
Can identify issues and take initiative to resolve them.
Is willing to work as part of a growing team.
Has a positive and professional attitude.
Most importantly, you must have previous experience working in an Australian RTO.
What We Offer
Full-time position based at our
Adelaide City Campus
.
Opportunity to work within a RTO.
Supportive and collaborative working environment.
Exposure to both
Hospitality and Trade education and training operations
.
Opportunity to develop your knowledge across student administration, compliance and RTO operations.
Opportunities for professional development and career progression.
A multicultural and diverse workplace.
Opportunity to take responsibility and contribute ideas as the organisation continues to grow.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How much notice are you required to give your current employer?
Which of the following Microsoft Office products are you experienced with?
Do you have experience working for a registered training organisation (RTO)?
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📌 Administration Officer (Adelaide)
🏢 RTOPilot
📍 Adelaide