Talent in Australia is seeking a Service Designer to rethink and improve how business customers experience banking services within Business Banking. You'll take an end-to-end view of customer journeys, processes, digital touchpoints and internal operations, working with customers, stakeholders, product, technology and design teams.
You'll lead discovery, map current and future-state journeys, identify pain points and translate customer insights into practical service improvements across complex
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📌 Service Designer For Business Banking Transformation (Sydney)
🏢 Talent
📍 Sydney